RN Triage Clinic
RN Triage Clinic
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
Clinic Triage Registered Nurse Parkway Cardiology Associates
$5000 Signon Bonus for Experienced RNs
Full Time 80 Hours Per Pay Period Day Shift
Covenant Medical Group is Covenant Healths employed and managed medical practice organization with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include cardiology cardiothoracic surgery cardiovascular surgery endocrinology gastroenterology general surgery infectious disease neurology neurosurgery obstetrics and gynecology occupational medicine orthopedic surgery physical medicine and rehabilitation primary care pulmonology reproductive medicine rheumatology sleep medicine and urology.
Position Summary:
The Triage Nurse organizes and coordinates the intake/admission/triage process. The nurse will answer and process all calls within the practice based on the needs of the caller. The Triage Nurse reports to the Clinical Supervisor Office Manager and Operations Manager.
Responsibilities
- Answers all calls and will either triage as needed or will receive referral inclusive of patient and insurance information based on provider contracts and staffing capacities.
- Receives orders from MD as needed and has communicated changes in patient assessment to MD and communicates additional orders to staff as appropriate. Cosigns MD orders as needed in absence of Clinical Supervisors.
- Receives and organizes and processes faxed information as appropriate.
- Documents all calls and interventions/actions in messaging systems or charts.
- For a triage call conducts an initial telephone assessment of the patient using approved protocols as well as documentation from the medical record and discusses recommended action with the patient/patient representative.
- Receives and/or generates MD orders and communicates changes to all appropriate staff as needed.
- Communicates within office(s) as needed.
- Provides specific ICD9 codes based on admitting/recertifying staffs communication of assessment findings if applicable.
- Maintains current knowledge of agency policies and procedures.
- Accurately uses software(s) to create and document in clinical record process and retrieve information to meet patient needs.
- Maintains current knowledge of compliance guidelines.
- Submits and follows up timely with necessary information for obtaining authorization of services to be provided.
- Adheres to all policies procedures objectives and quality assessment programs as well as safety environmental and infection control standards in the performance of work duties.
- Attends meetings as required and participates on committees as needed.
- Performs other duties as assigned or requested.
Qualifications
Minimum Education:
Graduate of accredited school of nursing with diploma ADN BSN or MSN
Minimum Experience:
Minimum of three 3 years of medical office triage experience preferred. Excellent Customer Service Skills required. Experience with Basic Microsoft Office preferred.
Licensure Requirement:
Valid Tennessee Nursing license.
RN License
Employment Type
Full-Time
