Credit Administrator
Credit Administrator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Title
Credit AdministratorPosition Overview
Perform administrative functions as directed by the manager in order to support the mission of the Financial Services Department. In all actions and communications the Credit Administrator must demonstrate impeccable ethical standards.
Essential Duties:
Answer telephones in a professional and courteous manner provide assistance and resolve issues for both internal and external customers.
Prepare and distribute correspondence and required management reports. Maintain safekeeping of security agreement files legal files and original bank documents as outlined by department procedures.
Maintain daily tracing files retrieve invoices credit memos and proofs of delivery and claims information maintain new account log and processing.
Retrieve sort route and distribute correspondence faxes etc. as required by department procedures.
Retrieve credit reports/references and other documentation that will be needed for the review and establishment of new accounts and lines of credit.
Assist in the preparation of collection files and enter information on approved agency websites.
Complete Customer Master and EBX changes for customer accounts.
Complete Accounts Receivable research as necessary. Initiate refunds to customers and invoice payments through OLPR system.
Comply with corporate records retention policies.
Participate in special projects or committees as directed.
Report all unusual and/or significant contacts/conflicts with internal and external customers.
Engaged in the PX Process for results in metrics and personal growth.
Focused on performance to include making a positive impact on the Customer Experience.
Knowledge Skills and Abilities:
High school education/GED or higher preferred.
Two years job related experience in an office environment preferred.
Must possess ability to keep customer sensitive financial information and other information in business confidence.
Ability to communicate clearly through both written and oral communication.
Balances listening and talking.
Ability to operate in Windowsbased PC and web based environment.
Proficient in the use of spreadsheet word processing and other office productivity software.
Effectively analyze jobrelated information and make decisions based on previous experience.
Good judgment is critical.
Must be able to handle multiple activities at once to accomplish priorities.
Must check all work for accuracy and completeness of details.
Competencies:
Manage Work
Communicate Effectively
Build Customer Satisfaction
Learn and Apply
Apply Work Standards
Work Shift
8 Hr nonrotating shift Hrs fall to in punch day Observed Calendar shift starts AMShaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex gender identity religion sexual orientation national origin disability genetic information pregnancy protected veteran status or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
