Domain Trainee Travel Claim Adjudication
Domain Trainee Travel Claim Adjudication
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Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.
We are inviting applications for the role of a Domain Trainee Travel Claim Adjudication
The Travel Claims Specialist will be responsible for managing and processing travel insurance claims from initiation to resolution (Triaging/Indexing/FNOL/PrePost Adjudication/ Adjudication/ Payments etc. .
This role involves evaluating claims ensuring compliance with policy terms and providing excellent customer service to our clients
Responsibilities
Review and process travel insurance claims in a timely and accurate manner.
Calculation of SAL (Single Article Limit)
Validating Excess and calculation of Final amount
Handling of Travel Curtailments
Handling of Cancellation & disruption
Identification of Recovery (if any)
Evaluate claims documentation to determine eligibility and coverage.
Communicate with claimants medical providers and other relevant parties to gather necessary information and clarify details.
Ensure all claims are processed in compliance with company policies procedures and regulatory requirements.
Maintain detailed records of all claims and interactions.
Provide clear and empathetic communication to clients regarding the status of their claims.
Identify and investigate potential fraudulent claims.
Collaborate with other departments to resolve complex claims issues.
Stay informed about industry trends policy changes and regulatory updates
Qualifications we seek in you!
Minimum qualifications
Graduation in any stream except B.Tech and Technical Graduation & Law
Preferred Skills
Excellent verbal and written communication skills
Good analytical and problemsolving skills
Basic Knowledge of Insurance and Claims
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. Get to know us at genpact and on LinkedIn X YouTube and Facebook.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Intern
Employment Type
Full-Time
