Director II Transition Programs

Leadership & Supervision:

• Supervises support staff overseeing and directing daily operations providing guidance and performance management and ensuring efficient team productivity including direct supervision to four programs within the Transition Center (Aims2UNC HS2Aims Reisher Bridge Scholars and Transfer Services).

• Offers leadership guidance and support in advising practices and professional development.

• Assists in the training and onboarding of new staff in the Transition Center ensuring adherence and compliance to best practices and institutional policies.

• Collaborates with the EDSS and Director Advising to develop and implement strategies for program improvement and effectiveness.

• Leads testing of the ERP System and any other thirdparty systems as related to the Transition Center needs.

Case Management & Advising for Student Success:

• Appreciatively advise and coach students dealing with complex academic situations by:

• explaining Aims academic policies and procedures

• aligning a students program of study at Aims with their desired continued education pursuits and future career opportunities

• providing unofficial evaluation of transfer credits for course equivalences and possible application to Aims programs of study

• monitoring academic progress of students toward degree completion

• identifying current and potential needs or problem areas (e.g. study skills tutoring) and referring students to appropriate campus resources for assistance.

• Monitor graduating student progress help facilitate a seamless transition for all advisees to the workforce or continued educational pursuits and coordinate any reverse transfer considerations in an effort to promote degree completion here at Aims.

• Assist students with academic suspension and financial aid (credit limit satisfactory academic progress etc. appeals.

• Teach students how to use the colleges systems and technology (such as Workday).

• Educate and empower students to develop the ability to identify and articulate their strengths as well as areas for growth.

• Assist students in goal setting and academic planning.

• Engage with and meet with students via inperson and virtual appointments phone calls texting email and occasional dropin advising.

• Serve as the primary liaison for advisees to other offices at Aims.

• Manage an assigned caseload of students on career and academic issues identify educational options appropriate for each student and assist with the analysis of each option including possible outcomes and their implications through consistent outreach efforts.

• Create and maintain records and files for advisors to use with students utilizing an integrated database system.

• Check various forms for accuracy assist students in their completion sign related forms as an advisor remove holds when appropriate and document student interactions on appropriate platforms including Workday.

• Educate and advise prospective students parents high school personnel and the community of academic programs on college admissions requirements financial aid policies residency requirements and College policies.

• Assess the students stage of development and promote growth by assisting students in establishing realistic and attainable academic and career goals.

• Utilize resources such as transfer guides to assist students in course selection and career goals.

• Engage in initial career planning process by explaining the connection between majors interests/abilities and career goals; keep accurate log notes that reflect the discussion and essential information conveyed to students.

Transitions Center Departmental Leadership:

• This position is responsible for overseeing and directing all Transition Center related services programs and staff. This role is the leader within the Transition Center department and serves as the direct contact for escalated complex situations.

• Participates and directs assessment efforts related to Transition Center effectiveness.

• Supports the EDSS in strategic planning program evaluation and assessment and reporting.

• Collaborates with the EDSS to develop and implement strategies for program improvement and effectiveness.

• Maintains knowledge of community and campus resources by ongoing engagement with Aims faculty and staff public health private services and community stakeholders.

• Evaluates and enhances the quality of Transition Center services through consistent assessment detailed documentation comprehensive reporting and the proactive revision of policies and procedures.

• Directs oversees and supports Transition Center staff in achieving and maintaining relevant professional development certifications and engaging in continuous training.

• Designs develops and implements educational programs to advance advising practices and knowledge both at the department level and collegewide level.

• Leads weekly Transition Center meetings ensuring continuity and effective team collaboration.

• Researches and resolves concerns with student services.

• Monitors and ensures compliance with legislative requirements such as FERPA.

• Provides budget development recommendations to Executive Director.

• Adheres to internal compliance standards and ensure support staff is also in compliance with Transition Center practices.

Transitions Center Program Development:

• Directs organizes and conducts research studies on advising and/or retention issues.

• Directs the development and implementation of student learning outcomes and assessment measurements for Transition Center programs.

• Develops and executes reports for data analysis purposes.

• Generates end of semester activities and progress reports for Transition Center.

• Directs highlevel promotion of Transition Center programming.

Other Duties as Assigned

Minimum Qualifications:

• Bachelors Degree: plus

• Four 4 years of related experience to include direct service to students or an equivalent combination of education and/or work experience. Of the required four 4 years of experience one 1 year must be supervisory and/or demonstrated leadership experience.

• Skill in supervisory practices and techniques; knowledge of mediation and/or conflict resolution strategies and methods; skill in mediating disputes.

• Demonstrated excellent written and oral communication skills.

• Demonstrated high interpersonal personal skills.

• Demonstrated ability to work effectively and equitably with diverse populations.

• Demonstrated ability to work collegially and collaboratively with supervisors and colleagues.

• Demonstrated ability to make decisions and take action on those decisions.

• Ability to manage departments with highvolume workflows.

Required Documents:

• Cover Letter

• Resume

Preferred Qualifications:

• Masters Degree in Education Counseling Student Affairs Leadership or Psychology.

• Experience in advising case management or coordinating services within a higher education setting.

• Familiarity with student information systems (e.g. Workday).

• Experience working with a diverse student population including posttraditional students students of color Veterans firstgeneration college students and others from underserved or underrepresented backgrounds.

• Bilingual with proficiency in reading writing and speaking Spanish.

All Applicants:

• Compare your previous work experience to the job duties listed on the job positing under job description. Enter the job duties you have performed under the Work Experience section on your job application. We evaluate your experience based on this information.
• Please make sure you state whether work experience (aka work history) is part time or full time employment by listing the average number of hours worked per week. This information is used to determine your new annual salary.
• Be sure to upload all the required documents listed at the above in Additional Job Description section. This can be uploaded as part of your application materials in the My Experience section. If there are missing documents your incomplete application will not be considered. Per the Colorado Job Application Fairness Act you may redact information that identifies age date of birth or dates of attendance at or graduation from an educational institution.