Student Care Coordinator
Student Care Coordinator
Posted on :
06-04-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 62090 - 68000
Vacancy
1 Vacancy
Posted on :
06-04-2025
Job Description
Position Summary
Flexible work arrangements including virtual/hybrid work locations are an integral part of the School of Medicines Working Forward initiative. As such this positions work location is designated as hybrid. Please note that the designated work location is subject to change based on the units business needs. The Student Care Coordinator collaborates with the School of Medicine Student Affairs leadership team and other SOM colleagues to support medical students experiencing a wide range of personal and academic challenges as they navigate their medical school experience. They meet 11 or in groups with students (in person and/or virtually) to connect them with resources and services to support their success including outreach followup advocacy and resource connection. Specific responsibilities may include the following: 1 Provide nonclinical case management services to medical students. 2 Support student access to and understanding of School of Medicine university and offcampus resources services and policies as they may related to concerns including but not limited to psychological health academic concerns physical health economic concerns social adjustment or other matters that may interfere with a medical students ability to be successful. 3 Collect synthesize and document all pertinent facts regarding referred students their concerns and situations. 4 Monitor and maintain uptodate accessible and accurate student records on a timely basis. 5 Support other Student Affairs functions including but not limited to attendance and excessive absences grade tracking exam performance career exploration and preparation for leave of absence and return from leave. 6 Undertake special projects and duties as needed or requested. This role reports to the Senior Director for Student Affairs.
Required Qualifications Competencies And Experience
Experience in student services is required. The successful candidate will have demonstrated a compassion tor students obvious leadership skills excellent interpersonal and organizational skills a willingness to initiate or take on new and challenging assignments and a spirit of cooperation among colleagues and constituents. Relevant experience and skills include: Experience in student affairs and career advising is helpful. Ability to establish rapport and relate well to students faculty employers and staff. Ability to utilize technology in the delivery of student programs. Ability to effectively create and deliver presentations and workshops to large audiences. Proficiency in all aspects of computer operations essential including strong working knowledge of MS Office Word and Excel. A high degree of accuracy and attention to detail with the ability to operate with minimal daily supervision required. Excellent oral and written communication skills and the ability to proactively identify issues and develop creative solutions.
Preferred Qualifications Competencies And Experience
Professional experience working with college students in a higher education setting. Professional experience with nonclinical case management. Demonstrated skills in any number of support services areas such as: referral coordination student advocacy or crisis support. Demonstrated experience successfully building networks with colleagues. Experience in student data management systems (Navigate Connect Carolina). Proficiency with Microsoft Office suite and Microsoft Office 365 applications including Word Excel Outlook and PowerPoint. Experience in nonclinical case management and familiarity with Case Management functional area standards as delineated by the Council for the Advancement of Standards in Higher Education.
Work Schedule
MondayFriday 85 *Schedule may vary
Flexible work arrangements including virtual/hybrid work locations are an integral part of the School of Medicines Working Forward initiative. As such this positions work location is designated as hybrid. Please note that the designated work location is subject to change based on the units business needs. The Student Care Coordinator collaborates with the School of Medicine Student Affairs leadership team and other SOM colleagues to support medical students experiencing a wide range of personal and academic challenges as they navigate their medical school experience. They meet 11 or in groups with students (in person and/or virtually) to connect them with resources and services to support their success including outreach followup advocacy and resource connection. Specific responsibilities may include the following: 1 Provide nonclinical case management services to medical students. 2 Support student access to and understanding of School of Medicine university and offcampus resources services and policies as they may related to concerns including but not limited to psychological health academic concerns physical health economic concerns social adjustment or other matters that may interfere with a medical students ability to be successful. 3 Collect synthesize and document all pertinent facts regarding referred students their concerns and situations. 4 Monitor and maintain uptodate accessible and accurate student records on a timely basis. 5 Support other Student Affairs functions including but not limited to attendance and excessive absences grade tracking exam performance career exploration and preparation for leave of absence and return from leave. 6 Undertake special projects and duties as needed or requested. This role reports to the Senior Director for Student Affairs.
Required Qualifications Competencies And Experience
Experience in student services is required. The successful candidate will have demonstrated a compassion tor students obvious leadership skills excellent interpersonal and organizational skills a willingness to initiate or take on new and challenging assignments and a spirit of cooperation among colleagues and constituents. Relevant experience and skills include: Experience in student affairs and career advising is helpful. Ability to establish rapport and relate well to students faculty employers and staff. Ability to utilize technology in the delivery of student programs. Ability to effectively create and deliver presentations and workshops to large audiences. Proficiency in all aspects of computer operations essential including strong working knowledge of MS Office Word and Excel. A high degree of accuracy and attention to detail with the ability to operate with minimal daily supervision required. Excellent oral and written communication skills and the ability to proactively identify issues and develop creative solutions.
Preferred Qualifications Competencies And Experience
Professional experience working with college students in a higher education setting. Professional experience with nonclinical case management. Demonstrated skills in any number of support services areas such as: referral coordination student advocacy or crisis support. Demonstrated experience successfully building networks with colleagues. Experience in student data management systems (Navigate Connect Carolina). Proficiency with Microsoft Office suite and Microsoft Office 365 applications including Word Excel Outlook and PowerPoint. Experience in nonclinical case management and familiarity with Case Management functional area standards as delineated by the Council for the Advancement of Standards in Higher Education.
Work Schedule
MondayFriday 85 *Schedule may vary
Required Experience:
Staff IC
Employment Type
Student
Key Skills
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