drjobs Mortgage Underwriting Manager- Hybrid after Training

Mortgage Underwriting Manager- Hybrid after Training

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1 Vacancy
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Job Location drjobs

Jacksonville - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Underwriting Manager
FullTime $95000 per year
Hybrid Work Environment Some OnSite Required

Position Overview:
We are seeking a resultsdriven Underwriting Manager to lead a team of mortgage underwriters in achieving daily weekly and monthly production and quality goals. This leadership role is responsible for ensuring the integrity of loan decisions maintaining compliance with investor and regulatory requirements and fostering a highperformance team culture through mentorship communication and continuous improvement.

The ideal candidate will demonstrate strong leadership skills a deep understanding of conventional underwriting guidelines and a commitment to operational excellence and customer satisfaction.

Key Responsibilities:

  • Lead and manage a team of 1015 underwriters providing daily direction performance oversight and developmental support

  • Monitor production and quality metrics to ensure monthly targets and service level agreements (SLAs) are consistently met

  • Conduct random audits of initial credit decisions for accuracy and compliance with licensing regulations

  • Hold regular oneonone coaching sessions with team members to address challenges track performance and implement action plans for success

  • Facilitate daily huddles to communicate updates review results and reinforce key messages

  • Send daily production emails with tips updates and plans to maintain service levels

  • Act as a subject matter expert (SME) providing guidance on underwriting scenarios guidelines and best practices

  • Collaborate with fellow Underwriting Managers to share insights align processes and ensure consistency across teams

  • Identify performance trends and partner with the Quality and Unit Managers to recommend training and process enhancements

  • Maintain uptodate knowledge of lender investor and regulatory requirements including Fannie Mae Freddie Mac and ECOA

  • Support issue resolution related to inline QC postclosing audits and escalated underwriting decisions

  • Serve as an escalation point for internal and external inquiries regarding underwriting decisions and scope

  • Partner with Processing and Unit Managers to ensure appropriate pipeline coverage and compliance with licensing rules

  • Approve timecards in ADP and address personnel matters in coordination with the Unit Leader and Human Resources

  • Conduct formal performance reviews and ongoing employee development initiatives

  • Ensure no Personal or Proprietary Information (PPI) is left unsecured in the team environment

  • Promote a customerfirst culture by ensuring underwriting decisions align with client satisfaction and compliance objectives

  • Monitor daily underwriting productivity including credit approvals counteroffers declines and dispositions to meet team benchmarks

  • Ensure timely completion of initial credit decisions within SLA targets

  • Support a culture of diversity inclusion and respect by recognizing the unique contributions of each team member and fostering an environment for growth and success

Qualifications:

  • Minimum 3 years of experience in a management role within conventional mortgage underwriting

  • Handson underwriting experience within the past 3 years

  • Expert knowledge of Fannie Mae and Freddie Mac guidelines and AUS (DU/LP) systems

  • Strong leadership coaching and performance management capabilities

  • Proven ability to balance risk with customercentric solutions

  • Strong communication skills both written and verbal

  • Highly detailoriented with solid analytical and problemsolving skills

  • Ability to lead in a fastpaced productionfocused and regulatorycompliant environment

  • Proficiency in digital tools and paperless workflows

  • NMLSMLO Licensure preferred

  • Availability to work outside regular business hours as needed

Thank you for your interest!

If your background aligns with our clients needs one of our Recruiters will reach out. Please Check your spam folder and voicemail for messages from our recruiters.

Unfortunately due to high volumes of applicants we may not be able to respond to those who are not a fit. If you do not hear from us regarding this application please know we do appreciate your interest and encourage you to continue to keep an eye on our website for new opportunities.

Required Experience:

Manager

Employment Type

Full-Time

Company Industry

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