Educate customers of all size on the value proposition of managed services on Microsoft Azure and participate in technical discussions to address customer challenges with cloud workloads.
Implement and support new and existing customers on Microsoft Azure Active Directory.
Act as a liaison between customers sales service engineering teams and support.
Ability to oversee the complex problems/incidents and accordingly act on escalations.
Technical point of escalation to the Cloud Support and Engineering teams; resolvingcustomer issues working in collaboration with partners across the business as required
Lead tasks relating to system architecture enhancements problem managementprocess improvement reporting and customer infrastructure.
Ability to Timely deliver Project Milestones within committed timeline.
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