RSA - Senior Analyst IT Infrastructure
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
RSA Senior Analyst IT Infrastructure
RSA provides trusted identity and access managementfor 12000 organizations around the world managing 25 million enterprise identities and providing secure convenient access to millions of users. RSAspecializes in empowering securityfirst organizations in financial services healthcare energy technology services and other industries to thrive in a digital world delivering complete capabilities for modern authentication access lifecycle management and identity governance. Whether in the cloud or onpremisesRSAconnects people with the digital resources they depend on everywhere they live work and play.
For decades RSA has pioneered many of the encryption authentication and identity federation technologies that still power the internet. And now RSA is transforming the industry yet again paving the way for the future of digital identity through the RSA Unified Identity Platform; nextgeneration and hybrid and cloud solutions; the first ever and only multifunctional passwordless hardware authenticator; and a frictionless mobileoptimized experience for the modern workforce. If you are selfmotivated and looking for a fastpaced challenge doing something that truly matters come join our winning team! For more information go to rsa.
IT Infrastructure positions cover design integration implementation modification and coordination of the installation testing operation troubleshooting and maintenance of hardware and software systems. Functions include developing functional and technical requirements and specifications; allocating systems resources; managing accounts documentation and access to systems and equipment; monitoring the performance capacity availability serviceability and recoverability of installed systems; implementing security procedures and tools; maintaining systems configuration; managing the installation and integration of system patches updates and enhancements; ensuring the rigorous application of information security/information assurance policies principles and practices.
Responsibilities:
- Azure
- Integration: Ensuring seamless integration of Azure services with onpremises infrastructure and other cloud services.
- Performance Monitoring: Monitoring the performance and availability of Azure services using tools like Azure Monitor and Application Insights
- Cost Management: Optimizing Azure usage to manage costs effectively.
- Capacity Planning: Planning for future capacity needs and scaling Azure resources accordingly.
- Vendor Coordination: Collaborating with Microsoft and other vendors to ensure service levels are met and addressing any issues or escalations.
- Documentation: Maintaining detailed documentation of Azure configurations processes and procedures.
- Office 365:
- Tenant Management: Managing Office 365 tenants including user accounts licenses and service configurations.
- Security and Compliance: Implementing security measures such as MultiFactor Authentication (MFA) Data Loss Prevention (DLP) and ensuring compliance with regulatory requirements.
- Service Management: Overseeing the deployment configuration and management of Office 365 services including Exchange Online SharePoint Online and Microsoft Teams.
- Performance Monitoring: Monitoring the performance and availability of Office 365 services to ensure they meet business needs.
- User Support: Providing support and troubleshooting for Office 365related issues ensuring a high level of user satisfaction.
- Migration: Managing the migration of data and services to Office 365 ensuring minimal disruption to business operations.
- Integration: Ensuring seamless integration of Office 365 services with other cloud and onpremises systems.
- Capacity Planning: Planning for future capacity needs and scaling Office 365 services accordingly.
- Documentation: Maintaining detailed documentation of Office 365 configurations processes and procedures.
- Diagnose troubleshoot and resolve system issues and/or respond to outages.
- Users Issues: Manage research and resolve complex enduser escalation incidents.
- Systems availability: Maintain reliability of systems and networks by monitoring running tests and troubleshooting
- Systems patching: Test and perform upgrades and patches to installed operating systems and software.
Qualifications:
- Microsoft Azure:
- implementing managing and monitoring an organizations Azure environment including:
- Identity in general and Microsoft Entra ID specific
- Virtual networks
- Storage
- Compute
- Identity
- Security
- Governance
Should be familiar with:
- Operating systems
- Networking
- Servers
- Virtualization
- Active Directory
- DNS
Microsoft O365:
- Microsoft 365 Tenant and Service Management: Planning managing and configuring Microsoft 365 tenants and services.
- Microsoft 365 Workloads: Managing and configuring Microsoft 365 workloads including Exchange SharePoint and Teams.
Certificates:
- ITIL
- Microsoft Certified: Azure Administrator Associate
- Microsoft 365 Certified: Administrator Expert
Skills:
- ProblemSolving: Ability to troubleshoot complex IT issues and implement effective solutions.
- Communication: Excellent communication skills to collaborate with various teams and stakeholders.
- Security Awareness: Understanding of cybersecurity principles and practices to protect IT infrastructure.
- Multitasking and Risk Management: Demonstrated ability to handle multiple tasks simultaneously while minimizing risks and responding swiftly to ensure global infrastructure availability for all users.
- Crossfunctional Collaboration: Proven experience working effectively across various functions within a mediumsized organization.
- Flexible Working Hours: Willingness and ability to work across different time zones to meet the needs of a global team.
- Project Management Skills: the ability to plan execute and oversee projects effectively. This includes managing timelines resources and budgets as well as coordinating with crossfunctional teams to ensure successful project delivery.
Experience
- 2 4 years of experience
RSA is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race color and any other category protected by applicable country law.
If you need a reasonable accommodation during the application process please contact the RSA Talent Acquisition Team at . RSA and its approved consultants will never ask you for a fee to process or consider your application for a career with RSA. RSA reserves the right to amend or withdraw any job posting at any time including prior to the advertised closing date.
Required Experience:
Senior IC
Employment Type
Full-Time
