drjobs Manager - SALPL - Prime

Manager - SALPL - Prime

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Kolkata - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Purpose
This position is open with Bajaj Finance ltd.
This position will manage the ARU for Sal PL Prime. The person will be responsible to drive Flexi Utilisation of salaried customers.Duties and Responsibilities
Managing Call Center agents to deliver ARU volumes to increase overall Flexi utilization
Achieving volume targets and managing Call Center Agent Metrics
Identifying the need of sales skills for agents and conducting regular trainings
Monitor & measure key conversion productivity & data penetration metrics
Retaining high performers and replace poor performers
Take Care of customer Escalations and ComplaintRequired Qualifications and Experience
Good experience of MS Excel
Good understanding of MIS reporting and Audit
Excellent communication skills.
Excellent Team Handling and problem resolving ability.
Exceptionally high motivational levels and needs to be a selfstarter

Required Experience:

Manager

Employment Type

Full-Time

Company Industry

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.