MLO Assistant II

GENERAL DESCRIPTION OF POSITION

The Mortgage Loan Originator (MLO) Assistant II prepares files for processing and closing answers the phone order appraisals title work and credit supplements. This position prepares marketing material thank you notes and gifts for closing. The MLO Assistant II facilitates the application process for prequalified applicants pulls credit reports gathers approval conditions and resubmits to processing and closing.

This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Answer phone calls manage the calendar and appointments including scheduling closing appointments for the Mortgage Loan Originator. This duty is performed daily about 20 of the time.

2. Prepare files for processing and closing submission and resubmission. This duty is performed daily about 20 of the time.

3. Order appraisals title work and credit supplements. This duty is performed daily about 10 of the time.

4. Prepare withdrawals & denials. This duty is performed weekly about 5 of the time.

5. Distribute marketing material thank you notes and gifts for closing. This duty is performed weekly about 10 of the time.

6. Order TRVs SSN verification. This duty is performed daily about 5 of the time.

7. Maintain closed loan files. This duty is performed monthly about 10 of the time.

8. Obtain conditions/documents from clients (or other sources) for loan processing/approval. This duty is performed daily about 10 of the time.

9. Manage referrals from branch office and provide appropriate followup. This duty is performed daily about 10 of the time.

10. Analyze financial data to determine creditworthiness. This duty is performed daily about 20 of the time.

11. Maintain knowledge of available loan products processing procedures and underwriting guidelines. This duty is performed weekly about 20 of the time.

12. Accept borrower applications. This duty is performed daily about 30 of the time.

13. Utilize communication and access of daily rates credit reports and AUS responses and transmitting to processor. This duty is performed daily about 30 of the time.

14. Maintain high levels of customer service while managing each applicants and support staffs expectations. This duty is performed daily about 30 of the time.

15. Attend and participate in all lending meetings as required. This duty is performed as needed about 5 of the time.

16. The ability to work in a constant state of alertness and in a safe manner.

17. Complete required BSA/AML training and other compliance training as assigned.

18. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required.

EDUCATION AND EXPERIENCE

Knowledge of a specialized field (however acquired) such as basic accounting computer etc. Equivalent of four years in high school plus night trade extension or correspondence school specialized training equal to two years of college plus 3 years related experience and/or training or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to read and understand simple instructions short correspondence notes letters and memos; ability to write simple correspondence. Ability to read analyze and understand general business/company related articles and professional journals; ability to speak effectively before groups of customers or employees.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume. Ability to apply concepts such as fractions ratios and proportions to practical situations.

CRITICAL THINKING SKILLS

Ability to utilize common sense understanding in order to carry out written oral or diagrammed instructions. Ability to deal with problems involving several known variables in situations of a routine nature.

REQUIRED CERTIFICATES LICENSES REGISTRATIONS

This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site provides the MU4R questions and registration required for employment in this position.

PREFERRED CERTIFICATES LICENSES REGISTRATIONS

Not indicated.

SOFTWARE SKILLS REQUIRED

Intermediate: 10Key

Basic: Accounting Spreadsheet Word Processing/Typing

WORKING CONDITIONS

Somewhat disagreeable working conditions. Continuously exposed to one or two elements such as noise intermittent standing walking pushing carrying or lifting. May involve some travel and/or work is at times in the evening or during the night hours.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

Semirepetitive low physical. Semirepetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.

While performing the functions of this job the employee is continuously required to talk or hear; frequently required to stand walk sit use hands to finger handle or feel reach with hands and arms; and occasionally required to stoop kneel crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; depth perception; and ability to adjust focus.

ADDITIONAL INFORMATION

Three 3 years related experience and/or training or equivalent combination of education and experience.

Mortgage experience and or knowledge preferred

Experience with Microsoft Outlook Word and Excel

This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site provides the MU4R questions and registration required for employment in this position.