Operations Manager

Goldfish Swim School MFO

Posted on : 06-04-2025

Employer Active

1 Vacancy

Job Alert

You will be updated with latest job alerts via email

Valid email field required

Send jobs

Send me jobs like this

Job Alert

You will be updated with latest job alerts via email

Valid email field required

Send jobs

Job Location

Fitchburg, WI - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 06-04-2025

Job Description

Responsive recruiter

Share the FUNdamentals of Water Safety! Splash into spring with the best job!

Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing cash management customer service retail and vending department birthday party operations and workplace employee

activities. This individual is focused on training the front of house team on providing high quality and consistent customer service. This individual must be sales focused and be accountable for such aspects of the business as member retention and lead conversion. They are also expected to be cross trained in all wet side positions and will be expected to fill in wherever needed.

Listen to what the team has to say about working at Goldfish Swim School!

and Responsibilities include the following:

1. Directs and controls the daily operations to ensure the school is running according to GSS standard operating

procedures.

2. Helps the General Manager and department managers fulfill all daily tasks.

3. Manages the staff of GSS to ensure high productivity excellent performance and positive employee satisfaction.

4. Interacts with the Deck Supervisors and Golden Teachers on issues related to class scheduling student progress customer service and employee performance and training.

5. Provides sales and marketing training to all qualified sales staff.

6. Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.

7. Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained.

8. Gains knowledge and experience in all technology platforms to achieve a high level of competence in bookings

class scheduling reporting and administrative functions.

9. Gains a high level of knowledge and experience in the GSS pool operations to ensure understanding and satisfaction of Goldfish members.

10. Initiates and oversees workplace culture and employee interaction. Maintains a high level of employee satisfaction.

11. Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the

GSS facility and trains all current staff on the GSS EAP.

12. Maintains current certifications and stays uptodate professionally on the aquatics and management field. Safety Standards: The safety of our swimmers parents and team members is of the utmost importance.

Education/Experience:

High school diploma or GED is preferred. Experience in a sales and service roles is required. Experience as a certified lifeguard youth sports instructor/coach camp counselor and/or childcare provider required. Two or more years as a swimming instructor preferred.

Tropical Vibes & Impacting Lives!

You feel it the moment you walk in. Theres more than vibrant colors a tropical theme and happy children. Theres something different something extraordinary. Something truly GOLDEN. Its passion. Not just a passion for kids or a passion for swimmingits a special passion for changing even saving lives by being a part of kids learning to swim.

When you work at Goldfish youre not just an employee. Youre a part of something bigger. Youre making an impact; a splash in the lives of the children in your community. Youre an integral part of a team working together to move forward a mission. Youre also making waves in your future learning life lessons in and out of the pool through mentorship leadership and passion. At Goldfish its more than a job its an endless pool of possibilities opportunities and lifechanging moments!

Making Waves with Passion Purpose & Core Values!

At Goldfish our core values are at the heart of everything we do and behind every decision that we make. To us these values are more than just words theyre embraced with purpose in our everyday lives and what allows us to make a splash in our community and in the lives of our members and our team!

We go above and beyond with every detail to create a GOLDEN Experience!

We believe in nurturing a culture that provides WOW! Customer Service

We do the right things make the right decisions and treat people with Integrity Compassion Trust

We meet and exceed expectations so you see Extraordinary Results

We make a big deal about lifes accomplishments by remembering to Celebrate!

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages benefit programs and terms and conditions of employment which may vary at each Goldfish Swim School location.

Required Experience:

Manager

Employment Type

Full-Time

Company Industry

Key Skills

Apply Now

About Company

Goldfish Swim School MFO

Report This Job

Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.

Start Now

Dr.Job AutoApply

3X your job search with AutoApply's AI for faster dream job results.

Operations Manager

Goldfish Swim School MFO

Job Description

Tropical Vibes & Impacting Lives!

Making Waves with Passion Purpose & Core Values!

Employment Type

Company Industry

Key Skills

About Company

Similar Jobs

Operations Manager

Operations Manager

Operations Manager

Sr. Operations Manager

Manager, Data Operations

Sr. Operations Manager

ICT Operations Manager

Publisher Operations Manager