Catering Coordinator
Catering Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are looking for an ambitious leader to join our team at ChickfilA Prince Frederick FSU. This handson restaurant leadership level opportunity is designed to give you a career in the most highlyesteemed restaurant chain in the nation while providing opportunities for your professional growth and development.
As Catering Coordinator your role is to oversee all aspects of catering sales from taking orders communicating with operations helping to prepare and deliver invoice follow up with customers and collect payments. Responsibilities also include keeping catering records and building catering sales through community relationships and providing exceptional service.
This position will require fulltime working open availability Monday through Saturday but will also require flexible availability as needed for special events and community engagement.
During breaks from Catering tasks this position will serve as additional support with FOH and BOH Leadership.
Responsibilities Included but not limited to:
- Assists customer with catering questions and orders while in the restaurant and via phone.
- Takes catering orders from guests via phone and in the restaurant.
- Creates quotes for customers as needed.
- Maintains online catering system.
- Prepares boxed meals beverage gallons etc. deliveries/pickups as needed.
- Delivers catering orders as needed with company vehicle.
- Able to navigate stairs and elevators and lift up to 50lbs.
- Creates a REMARKable catering experience for every guest every time.
- Sends catering followup emails (or calls) for every catering order seeking out opportunities to constantly improve our catering service.
- Maintains cleanliness and organization of catering area equipment and supplies.
- Maintains and adheres to Catering Vehicle documentation and policies.
- Rectifies/pursues solutions for misunderstandings or mistakes with guests.
- Ensures the entire team consistently and accurately takes and executes catering orders.
- Audits and maintains accurate guest databases and ensures accurate information in the database is up to date and accurate.
- Maintains clear records of all invoices and pursues timely payment. Works closely with the Operations Director to set goals identify opportunities and develop strategies to improve performance.
- Monitors catering transactions and sales and works to achieve consistent growth of catering business.
- Provides regular Catering Performance Reports on transactions sales performance & order accuracy collected sales and catering business details to Operating Partner.
- Provides support in overall Operations.
Why ChickfilA Benefits and opportunities
Competitive Pay
Closed Sundays
Scholarship Opportunities
Meal Allowance with every shift
Personal Development Plan and Growth opportunities
Work for Independent Operator whose invested in your success
Health Insurance
Paid Time Off
401k with employee matching
Required Experience:
IC
Employment Type
Full-Time
