Patient Services Representative
Patient Services Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Summary:
The Patient Services Representative at Cleveland Childrens Clinic in Greenville Mississippi is a fulltime individual contributor role in the healthcare industry. This position focuses on providing exceptional customer service and support to patients and their families at our clinic. The ideal candidate will have a passion for working with children and families strong communication and organizational skills and a commitment to delivering excellent care.
Compensation & Benefits:
We offer a competitive salary and benefits package for this position including medical dental and vision insurance paid time off and retirement savings options.
Responsibilities:
Greet and checkin patients and their families upon arrival at the clinic
Collect and verify patient information including insurance details and personal information
Schedule and confirm appointments for patients using electronic systems
Answer and redirect incoming phone calls to appropriate staff members
Provide excellent customer service and address any patient inquiries or concerns
Maintain patient records and ensure accurate and uptodate information
Process insurance claims and collect payments from patients
Collaborate with medical staff to ensure timely and efficient patient flow
Assist with administrative tasks such as filing scanning and data entry
Adhere to all healthcare privacy and confidentiality regulations
Requirements:
Associates or bachelors degree preferred
Prior experience in customer service or healthcare setting preferred
Excellent communication and interpersonal skills
Strong attention to detail and ability to multitask in a fastpaced environment
Proficient in using electronic systems and Microsoft Office
Ability to maintain composure and professionalism in stressful situations
EEOC Statement:
Cleveland Childrens Clinic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability or any other status protected by applicable federal state or local laws. We are committed to creating a diverse and inclusive workplace for all employees.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
