Business Analyst - Business Solutions
Business Analyst - Business Solutions
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Job Description
At M&G our purpose is to give everyone real confidence to put their money to work.As an international savings and investments business with roots stretching back more than 170 years we offer a range of financial products and services through Asset Management Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients and superior shareholder returns.
Through our behaviours of telling it like it is owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.
Function Overview:
The role of Business Solutions is to provide an analysis design and implementation capability within the COO Operations Change area for product launches and related change ensuring that M&G Investments operating models are robust scalable and flexible. This involves scoping and assessing change across front middle and backoffice functions working across internal and external stakeholders. Typically the team will work closely with colleagues from across the organisation such as Investment teams Risk Compliance Technology and others.
Role Overview:
Reporting to the Business Solutions Design Lead this role will be responsible for lowlevel design and implementation of operating model impacts working with the Business Solutions Design Lead through feasibility and ensuring that implementation runs according to any new operating models. This is a pivotal role that is able to both lookup into feasibility and assessment activities and manage the implementation of all aspects of the operating model.
In this role you will; Decide how best to deliver and to use resources available to deliver the work; Deliver the work by providing deep expertise skills and knowledge typically supported by a professional qualification; Focus on delivering the work effectively and efficiently; Will have a strong network with peers across the Organisation.
Key responsibilities for this role:
- Owns the endtoend Operational Model analysis and impact to support the mandate/fund and responsibility for complex transition events.
- Ensures that scalability operational risk and regulatory compliance are considered in the definition of the support model for any new mandate/fund launch
- Ensure that the Fund Manager and Client requirements for running the mandate are captured and understood and the agreed model implemented.
- Responsibility for ensuring appropriate handover of new processes or operating models to Investment Operations.
- Responsibility for Client / TPA interaction on product change and client/fund onboarding activities.
- Responsibility for ensuring appropriate level of engagement with Investment Operations senior management: Covering status updates capacity constraints decisions on operating model changes.
- Maintains template library and uptodate proformas template playbooks and blueprints and works with Transition Analysts to keep track of new processes and codify these in the proformas / blueprints / playbooks
- Facilitates and supports setup of complex configuration and requirements gather e.g. legal and compliance requirements as well as operational setup across other areas of the business (e.g. Tax).
- Develops specialist knowledge and experience of complex product management events
- Perform endtoend setup and complete operational readiness (configuration) activities associated with both vanilla and complex product events (e.g. product launch product maintenance enhancement and closures).
- Conduct testing of successful transition setup and any new processes.
- Perform workflow configuration and maintenance in PowerApps Power Automate and PowerBI e.g. changing users tasks SLAs and amending dependencies.
- Maintain all static and reference data in the workflow tool that is required to deliver the product.
- Provide support for process improvement initiatives where workflow needs reconfiguration.
- Ensure procedures and risk / controls frameworks are complied with and kept uptodate.
- Contribute to continuous improvement initiatives and ideas to ensure that processes remain standardised and efficient.
- Provide support and guidance to less experienced Implementation Analyst colleagues through informal mentorship onthejob coaching and general performance guidance.
Key Skills Competencies & Experience:
Skills and Competencies
- Proactive and delivery focused with excellent communication skills and organised approach to completing activities and deliverables
- Able to confidently present ideas in order to inform and influence leadership decisions
- Strong facilitation skills to elicit information from key stakeholders both internally and externally
- Proven and demonstrable analytical and problem solving skills
- Ability to think laterally and generate creative solutions.
- Strong stakeholder management skills
- Proactive and delivery focused attitude.
- Ability to plan coordinate recognise and prioritise deadlines.
- Attention to detail completing tasks accurately and in a timely manner.
- Ability to form and develop an effective network.
- Demonstrate a genuine interest in the Investment Management industry.
Experience:
- Endtoend understanding of the asset management operating model and knowledge of the products and instrument types and clients managed
- Specialist knowledge of technical operational processes desirable
- Strong understanding of asset classes i.e. equities (public and private) fixed income (public and private) derivatives (ETDs and OTDs) and money markets
- Specialist knowledge of complex transition management events (e.g. complex markets transitions investment solutions) desirable
- Experience of developing working relationships and maintaining credibility with internal senior stakeholders
- IMC or professionally recognised qualifications are desirable
- Knowledge of the BRS Aladdin platform or similar Investment platforms.
- Knowledge of Regulatory environments and their implications on operating model setup and delivery.
- Experience in delivering continuous improvements desirable but not essential.
- Knowledge of PowerApps Power Platform and Power BI is desirable.
We have a diverse workforce and an inclusive culture at M&G plc underpinned by our policies and our employeeled networks who provide networking opportunities advice and support for the diverse communities our colleagues represent. Regardless of gender ethnicity age sexual orientation nationality disability or long term condition we are looking to attract promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
Ifyou need assistanceor an alternative means of applying for a role due to a disability or additional needpleaselet usknow by contacting us at:
Required Experience:
IC
Employment Type
Full-Time
