Senior Product Designer Financial Products
Senior Product Designer Financial Products
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1 Vacancy
Job Description
About Gusto
Gusto is a modern online people platform that helps small businesses take care of their teams. On top of fullservice payroll Gusto offers health insurance 401(k)s expert HR and team management tools. Today Gusto offices in Denver San Francisco and New York serve more than 400000 businesses nationwide.
Our mission is to create a world where work empowers a better life and it starts right here at Gusto. Thats why were committed to building a collaborative and inclusive workplace both physically and virtually. Learn more about our Total Rewards philosophy.
About the Role:
As a Senior Product Designer on Financial Products youll play a pivotal role in scaling our financial services for workers ensuring they are easy to discover understand and use. Youll craft highquality intuitive endtoend experiences that drive conversion engagement and trust. Partnering closely with a dedicated pod of Product Engineering Data Science and Marketing teammates youll influence strategy build alignment and ensure executional excellence. We thrive on customer research and datadriven decisions balancing immediate impact with longterm vision. If youre a strategic customerobsessed designer who loves tackling complex problems and delivering exceptional experiences wed love to hear from you! This role reports to the Head of Design for New Revenue Streams.
About the Team:
The Members Financial Products team elevates the value of work and the impact of income for our users. We craft financial tools designed to empower individuals paid through our platform offering them greater control increased confidence and more money from every hardearned paycheck. Growing from a startup team to a scaled organization our team not only supports millions of users but also drives millions of dollars in ARR. As critical contributors to Gustos rapidly evolving financial services offerings we sustain and expand multiple product lines geared towards enhancing our customers financial lives by making a tangible difference in how people manage and perceive their finances.
Heres what youll do daytoday:
- Develop a deep understanding of the different customers we serve and how their varying needs translate into product requirements.
- Collaborate crossfunctionally by partnering with Product Engineering Data Science Marketing and other functions to understand customer problems and identify opportunities.
- Design holistic customer journeys by crafting endtoend experiences frameworks and principles that guide teams in delivering exceptional products.
- Validate solutions with research by ensuring designs are informed by rigorous analysis data and customer support insights.
- Balance an iterative approach and urgency to solve customer pain with ensuring that short term improvements ladder up to longterm vision.
- Hold high standards for the customer experience including partnering with engineering partners to deliver experiences that are bug free performant accessible and responsive.
Heres what were looking for:
- 6 years of product design experience ideally in consumer fintech or a similar domain.
- Proven track record of crafting endtoend experiences from concept to .
- Customerfocused mindset that translates deep user insights into impactful design solutions.
- Comfortable with ambiguity and driving clarity in ambiguous spaces.
- Handson builder who is a craftsperson at heart and always sweats the details.
- Growth mindset optimizing user acquisition activation and retention with conversionfocused design.
- Datadriven using analytics and A/B testing to iterate and refine user experiences for growth.
- Rapid prototyping and agile iteration: able to test ideas quickly and refine solutions based on feedback.
- Embrace strategic and businessfocused thinking ensuring design choices align with customer needs and business goals.
- Strong communication skills to explain design decisions articulate tradeoffs and drive crossfunctional alignment.
- Strong opinions loosely held and a willingness to constructively debate scope and tradeoffs to build alignment and unblock work.
At Gusto we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gustos compensation philosophy and benefits offerings please view our Total Rewards Approach page.
Our cash compensation range for this role is $129000/yr to $175000/yr in Denver & most remote locations and $156000/yr to $194000/yr in San Francisco Seattle & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Gusto has physical office spaces in Denver San Francisco and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 23 days per week (or more depending on role). The same office expectations apply to all Symmetry roles Gustos subsidiary whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office a secure reliable and consistent internet connection is required.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds not just because its the right thing to do but because it makes our company stronger. If you share our values and our enthusiasm for small businesses you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race color religion national origin age sex (including pregnancy childbirth or related medical conditions) marital status ancestry physical or mental disability genetic information veteran status gender identity or expression sexual orientation or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories consistent with applicable federal state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Required Experience:
Senior IC
Employment Type
Full-Time
