Regional IT Infrastructure Engineer
Regional IT Infrastructure Engineer
Posted on :
06-04-2025
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1 Vacancy
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Job Description
Ninja Van is a latestage logtech startup that is disrupting a massive industry with innovation and cutting edge technology. Launched 2014 in Singapore we have grown rapidly to become one of Southeast Asias largest and fastestgrowing express logistics companies. Since our inception weve delivered to 100 million different customers across the region with added predictability flexibility and convenience. Join us in our mission to connect shippers and shoppers across Southeast Asia to a world of new possibilities.
More about us:
We process 250 million API requests and 3TB of data every day.
We deliver more than 1.5 million parcels every day.
100 network coverage with 1000 hubs and stations in 6 SEA markets (Singapore Malaysia Indonesia Thailand Vietnam and Philippines) reaching 500 million consumers.
600000 active shippers in all ecommerce segments from the largest marketplaces to the individual social commerce sellers.
Raised more than US$500 million over five rounds.
We are looking for worldclass talent to join our team of engineers product managers and designers. We want people who are passionate about creating software that makes a difference to the world. We like people who are brimming with ideas and who take initiative rather than wait to be told what to do. We prize teamfirst mentality personal responsibility and tenacity to solve hard problems and meet deadlines. As part of a small and lean team you will have a very direct impact on the success of the company.
The role of the Regional IT Infrastructure Engineer is to design implement and maintain the technical infrastructure of an organisations IT system. This is to ensure that our IT infrastructure is reliable secure and efficient in meeting the changing needs of the organisation. The IT Infrastructure Engineer is responsible for ensuring that the organisations IT systems are running smoothly and that any issues are identified and resolved quickly. They are also responsible for continually monitoring the performance of the IT infrastructure identifying areas of inefficiency and optimizing the system to improve performance and reliability.
Roles & Responsibilities
- Implementation of IT infrastructure: This involves developing a comprehensive implementation plan for the organisations IT infrastructure in the area of systems and networking and ensuring that they meet the needs of the organisation as per designed.
- Monitoring and support: Continually monitor the performance of the IT infrastructure support as per required to ensure IT infrastructure availability.
- Security: Ensure that the organisations IT infrastructure is secure from external threats and that data is protected from unauthorised access in accordance with Infosecs recommendations.
- Actively respond to incoming inquiries incident and service requests via calls emails etc. within an agreed time limit agreedon processes and in a professional and customeroriented manner
- Identify assess record and manage all reported and/or escalated request(s) in the IT Service Management tool.
- Disaster recovery and backup: Implement disaster recovery and backup solutions to ensure that the organisation can quickly recover from any disruptions or data loss.
- Documentation: Document all IT infrastructure designs implementations and maintenance activities to ensure that knowledge is retained and passed on to other members of the IT team.
- Ensure daily tasks are executed according to Standard Operating Procedures.
- Any other adhoc duties as required or assigned.
Requirements
- Diploma or higher in Computer Science Engineering Information Technology or any related field
- Max 35 years of experience in IT infrastructure implementation.
- Good handson knowledge of network LAN VPN VLAN Switches firewall WiFi routers etc.
- Good handson knowledge of system administration (Windows MacOS iOS Android)
- Good handson knowledge of user account management. Strong experience with Google Workspace products and its administration would be advantageous.
- Certifications such as CCNA MCSE PMP/Prince2 and ITIL are an added advantage.
- A team player with strong communication and interpersonal skills.
- Excellent problemsolving and communication skills.
Submit a job application
By applying to the job you acknowledge that you have read understood and agreed to our Privacy Policy Notice (the Notice) and consent to the collection use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the Company) for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.
Employment Type
Full-Time
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