Network Customer Information System Administrator
Network Customer Information System Administrator
Posted on :
06-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
06-04-2025
Job Description
Network / Customer Information System Administrator
DEPARTMENT: Information Technology
SCHEDULE: MondayFriday 8:00am5:00 pm(some flexibility on hours)
REPORTS TO: Information Systems Manager
Position Summary:
The Network/CIS Administrator is responsible for managing and maintaining the organizations network infrastructure customer information system (CIS) and associated technologies. This role ensures the security reliability and performance of the network servers and communication systems. Additionally the position provides technical support manages system access and collaborates with various departments to develop and implement IT solutions. Additionally this position contributes to the compliance of and efficient operations of the District.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Network & System Administration:
- Design implement maintain and troubleshoot network infrastructure including routers switches servers and network security protocols.
- Manage virtual server and workstation environments.
- Monitor server security and backup logs to ensure system integrity.
- Perform data backups configure backup jobs test backup integrity and recover lost data as needed.
- Ensure adequate disk space and timely application of security updates.
Customer Information System (CIS) Administration:
- Oversee the daytoday operation of the CIS including system security updates troubleshooting and project management.
- Work with internal departments to support CIS functionality and optimize system performance.
User Access & Security Management:
- Administer Active Directory by creating disabling and maintaining user accounts with appropriate access permissions.
- Configure and enforce group policies to ensure compliance and security.
- Manage Office 365 accounts and application access.
- Administer access control systems by activating deactivating and modifying user access levels.
IT Support & Development:
- Assist and back up the Computer Support Specialist in providing enduser support.
- Develop and maintain SharePoint and PowerApps forms for improved internal workflows.
- Manage mobile device management (MDM) systems and mobile device configurations.
- Maintain and support the VoIP phone and call center system.
- Research recommend and procure hardware and software to support IT infrastructure.
IT Inventory & Budget Management:
- Maintain and update IT inventory and asset management systems.
- Assist with the IT budget by tracking expenses and making recommendations for purchases.
Documentation & Compliance:
- Develop revise and maintain IT policies procedures and system documentation.
- Ensure compliance with company policies including safety and incident reporting requirements.
Required Education and Experience:
- Bachelors degree in Information Technology Computer Science or a related field required.
- Minimum of 5 years of experience in IT network administration system administration or related role.
Licensing/Certifications:
- Valid Drivers License.
- MCSE Certification preferred.
- Cisco CCNA preferred.
Skilled In:
- Establishing and maintaining effective fair cooperative collaborative and respectful relationships with internal and external colleagues peers work teams and workgroups.
- Good verbal and written communication skills.
- Ability to work with customers and other employees in a courteous manner.
- Experience with network infrastructure including routers switches and firewalls.
- Proficiency in administering Active Directory Group Policy and Office 365.
- Knowledge of backup and disaster recovery solutions.
- Experience managing access control systems and IT security policies.
- Proficiency with SharePoint PowerApps and mobile device management (MDM).
- Familiarity with VoIP phone systems and call center solutions.
- Strong problemsolving and troubleshooting skills.
- Ability to work independently and collaboratively in a team environment.
- Excellent communication and documentation skills.
- Strong organizational skills with attention to detail.
Work Environment and Physical Demands:
This job primarily operates in a climatecontrolled environment but sometimes may be spend in other facilities. Works with equipment such as computers copy machine phones and faxes. Frequently required to sit stand walk and reach for objects. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. There is no regular travel expected for this position.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Featured Benefits:
Paid Time Off Paid Sick Time 11 Paid Holidays (includes birthday) Medical Insurance
Dental Insurance Vision Insurance Pension program through Kentucky Public Pension
Authority Short and LongTerm Disability Basic Life and AD&D Insurance Employee Assistance
Program Wellness Program Flexible Work Schedule Hybrid Work Options (some positions)
Tuition Reimbursement
The Northern Kentucky Water District employs qualified persons in all jobs in a manner which will ensure equal employment opportunity as well as administer personnel actions in a manner as to not discriminate against any person on the basis of race religion national origin age sexual orientation or disability.
The Northern Kentucky Water District is an Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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