MGI NICE Business Process Lead
MGI NICE Business Process Lead
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The New Initiative and Control Marketing Delivery Lead will support meeting the requirements of controls while partnering with a crossfunctional team inclusive of Compliance Legal risk teams and other key stakeholders to ensure we maintain a robust control environment.This position is in the Marketing Growth & Innovation (MG&I) organization of Card Services a key business within Chases Consumer & Community Banking group.
Responsibilities:
The candidate for this position will be a decision maker and change driver to ensure that the appropriate processes and control framework is in place for the MG&I business area(s) they are supporting. This person will be responsible for leading audits reviews and exams in partnership with MG&I process owners and Control managers to ensure timely responses and positive results. They will also be responsible for triaging process incidents/breaks that occur including creating documentation and presenting in the issue review forum. The candidate will facilitate weekly and ad hoc meetings with key stakeholders within the assigned process(s) in the MG&I organization to determine root cause obtain and share progress updates and discuss other key areas of focus. The candidate will participate in control testing and validating evidence prior to submitting to reviewers auditors and/or examiners. This person will maintain and evolve the steady state control framework for their assigned process(s) in the MG&I organization.
Qualifications:
- 7 years of Operations Marketing Controls and/or Compliance experience
- Bachelors Degree required with a major in Marketing Operations Compliance Business Management or similar discipline or related work experience
- Demonstrated experience in facilitating meetings that include an agenda meeting minutes and general meeting etiquette
- Proficient in Microsoft products and extensive knowledge of Excel and PowerPoint a necessity SharePoint experience preferred
Ideal candidates would be able to do the following:
- Resultsoriented with strong analytical and problemsolving skills
- Effective organization skills with attention to detail while acting with a sense of urgency when applicable
- Possess strong relationship skills ability to lead through collaboration and make critical decisions
- Demonstrate customerobsession by leading with the voice of the customer
- Proven ability to promote a strong control environment adhere to risk/control procedure and process expectations while appropriately delivering whats best for the customer
Employment Type
Full-Time
