Customer Support Representative
Customer Support Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Who are we
- Managing large amounts of inbound and outbound calls in a timely manner.
- Following call center scripts when handling different topics.
- Identifying customers needs clarify information research every issue and providing solutions.
- Keep records of all conversations in our call center database in a comprehensible way.
- Call center agents will obtain client information by answering telephone calls; verifying information.
- Determines eligibility by comparing client information to requirements.
- Informs clients by explaining procedures; answering questions; providing information.
- Redirect calls to Managers and Other teams
Requirements
- Excellent communication skills Calendar management MS Office Preparing PPT.
- Real time experience in handling customer query and resolving their queries (Not specific to Insurance).
- Should have experience in communicating with Clevel employees of the organization.
- 5 years in call center experience. and as Executive Assistant.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
