Permit Technician

• Prepares agendas and basic reports for review boards and meetings; administers meeting agendas; provides required information to applicants board members and the general public; assists in the preparation and review of meeting minutes and resolutions; and coordinates the callin studio.
• Assists with generating and processing a variety of documents such as address letters deed restrictions and reporting.

• Assists with permit tracking and reporting requiring a high level of communication with outside agencies.
• Coordinates with consultants regarding updates to agreements and project prioritization.
• Evaluates projects and City requirements to estimate fees with the goal of managing customer expectations and providing transparent communication.

• Processes map recordation and subdivision bonding.
• Tracks and coordinates a variety of elements required under development agreements such as mitigation measures and underground infrastructure.
• Coordinates inspections for a variety of City and private development projects.

• Accurately read understand apply and interpret a variety of policies procedures fees and basic planning building and engineering codes and regulations to the general public permit applicants and City staff.
• Use initiative to oversee and track the progress of applications to ensure progression to completion within prescribed time frames.
• Work proactively to address customer service issues and problems.
• Accurately maintain a variety of records logs and files related to the development process.
• Read review and analyze plans maps specifications applications and supporting documentation to ensure completeness and accuracy.
• Communicate tactfully and effectively in a variety of methods to explain procedures to or request technical information from sometimes irate or upset individuals.
• Efficiently coordinate with engineers consultants property owners internal staff other agencies and the public to exchange information and facilitate work processes.
• Balance direction from multiple managers and communicate task prioritization.
• Independently organize and prioritize a variety of projects and tasks in an effective and timely manner and meet critical deadlines.
• Effectively represent the department and the City in meetings with governmental agencies community groups various businesses and professional organizations and with the public.
• Understand and carry out oral and written instructions in an independent manner.
• Calculate square footage fees and penalties from plans and permit applications.
• Perform detailed clerical administrative and technical engineering planning and building permit support work.
• Make accurate arithmetic financial and statistical computations.
• Operate modern office equipment including computer and related word processing database and spreadsheet software and applications.
• Use English effectively to communicate in person over the telephone and in writing.
• Use tact initiative prudence and independent judgment within general policy procedural and legal guidelines.
• Establish maintain and foster positive and harmonious working relationships with internal and external customers.

• Equivalent to graduation from high school; and
• Three years of clerical or technical experience involving extensive public contact in community development building permitting planning building inspection construction engineering or a similar field.

Physical Demands:

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must possess the ability to work in a standard office environment and use a computer and keyboard often and for extended periods of time; lift carry push and pull up to 10 pounds frequently and up to 25 pounds occasionally; constantly sit; occasionally stand walk and reach with hands and arms; constantly use hands and fingers to handle feel type and text; standard vision to read printed materials and a computer screen; and hearing and speech to frequently communicate in person before groups and over the telephone.

Other Requirements:

Work is primarily indoors with heating and cooling regulated in a general office environment. Employees may interact with upset individuals in interpreting and communicating policies and procedures. Attendance at offhours meetings is required.