Customer Service Advisor - Truck Body Shop
Customer Service Advisor - Truck Body Shop
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Spend your working hours doing something fun and rewarding! The Truckstar office crew is looking for some fresh faces to join our team and help handle customer requests. If you have excellent communication skills and are interested in the collision repair industry the Customer Service Advisor position might be for you! The variety of vehicles and repairs as well as the assortment of fun coworkers will keep you on your toes. We have been offering a fun and familylike work environment for 25 years!
Tasks include: (but are not limited to)
Customer service:
- Answer phones greet customers listen to and understand their needs.
- Provide knowledgeable information about jobs to customers insurance companies and vendors.
- Help to build good longterm relationships with customers.
Job Coordination:
- Collect and maintain accurate customer and jobrelated information on ALL customer repair jobs.
- Work with estimators and production team to meet all customer expectations.
- Process shop paperwork for customer jobs (work orders etc).
- Assist with parts data entry physical handling and returns.
- Assist with scheduling.
- Manage technician labor tracking on customer repair orders.
Invoicing:
- Communicate and discuss supplement repairs to obtain approval.
- Work with estimator to review and close customer jobs in preparation for billing.
- Present detailed final bills to customers and receive payments.
Truckstar is celebrating 25 years this year as an independent familyowned and operated collision repair shop specializing in heavyduty vehicles. We are the premier shop helping to get our customers vehicles back on the road as soon as possible. Our 2020 expansion now gives us over 38000 square feet of shop and office space and provides a great work environment for employees!
Submit your application if you have:
- Excellent customerservice skills
- A positive attitude
- Professional demeanor
- Good attendance record!
- Ability to follow instructions multitask and work independently
- Computer skills and attention to detail
- Aptitude for automotive industry or work experience in vehicle service industry
- Willingness to learn
Truckstar offers a lot of benefits. Including:
- Weekly pay period
- Companysponsored health insurance
- Company paid life insurance & group plan rates
- Companysponsored shortterm disability
- Paid vacation holidays and sick time
- 401k with up to 4 company match
- Dental & Vision insurance
- Longterm disability accident and critical illness insurance
- Company lunches holiday parties and a turkey for Thanksgiving!
- Flexible fulltime schedule
As Customer Service Advisor you will play a key role by representing Truckstar and taking care of our customers with professionalism and respect. With knowledge and data at your fingertips you will soon be empowered and able to assist both customers and other employees. Take this opportunity to join Truckstars team with this key position!
Seewww.truckstarcollisionfor more information. Submit your application online or contact our shop atfor more information.
All makes & models of trucks buses RVs and all oversized vehicles!
We work on THE BIG ONES!
Truckstar Collision Center is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff recall leave of absence compensation benefits training and apprenticeship. Truckstar Collision Center makes hiring decisions based solely on qualifications merit and business needs at the time.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
