Front Office Supervisor
Front Office Supervisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Front Office Supervisor supervises guest services team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services.
- Supervise daily shift processes ensuring all team members adhere to standards operating procedures.
- Train direct the work of resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
- Resolve customer issues complaints problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service.
- Build strong relationships and liaise with all other departments especially housekeeping reservations etc.
- Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Peachtree Group provides a comprehensive benefits package including medical dental vision disability and life insurance. We also offer a generous 401(k) retirement match. To support worklife balance we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Required Experience:
Manager
Employment Type
Full-Time
