Customer Account Specialist
Customer Account Specialist
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$ 70000 - 80000
1 Vacancy
Job Description
Tishman Speyer creates vibrant destinations and dynamic environments that inspire innovation and connected communities. As a diversified developer operator and investment manager of toptier real estate in 33 markets across the globe our business choices are driven by the belief that real estate should unlock human potential. Tishman Speyers diversified portfolio spans market rate and affordable residential communities premier office properties and retail spaces industrial facilities and mixeduse campuses. We create stateoftheart life science centers through our Breakthrough Properties joint venture and foster innovation through our strategic proptech investments. By combining global perspective with local expertise and a personalized approach we are able to anticipate our customers evolving needs. We were the first real estate company to introduce assetwide amenity services through our ZO platform and the first traditional real estate company to create its own flexible space and coworking brand Studio.
Since our founding in 1978 Tishman Speyer has acquired developed and operated 522 properties totaling 218 million square feet with a combined value of over $129 billion (U.S.. Tishman Speyer currently has approximately $68 billion in assets under management including iconic properties such as Rockefeller Center in New York City The Springs in Shanghai TaunusTurm in Frankfurt and Mission Rock in San Francisco.
Summary of the Position:
Summary of Position:
Tishman Speyer is seeking an Accounts Receivable Specialist to join our Property Management team. This position reports to the Account Receivable Manager and will work across multiple accounts including The Spiral and 520 Madison. This role will be responsible for financial and clerical services to ensure efficiency and accuracy in applying customer receipts and processing billing charges.
The successful candidate will bring a hospitality mindset have excellent communication skills and be a problem solver.
Key Responsibilities:
Monitor current customer accounts for overdue balances follow up with internal and external personnel via telephone email and other measures for timely resolution of collection matters and billing disputes
Troubleshoot and respond to internal and external inquiries through financial operations shared mailboxes or other established methods
Complete data entry and followup procedures to support a variety of accounts receivable and/or accounts payable transactions in accordance with established timeframes
Reconcile customer accounts and report discrepancies to the General Manager
Perform review of aged delinquencies to ensure accounts receivable balances display an accurate picture of customer receivables
Performs miscellaneous office and administrative duties as assigned
Frequent use of hands and fingers to write type and grasp documents and items
Skills & Qualifications:
2 4 years of progressive accounts receivables or accounting experience
Bachelors Degree in Business Finance or Accounting
Basic knowledge of computer software and hardware (i.e. Microsoft Office Suite Products)
Must be fluent in English
Critical Competencies for Success:
Detailoriented strong analytical and problemsolving skills
Excellent interpersonal verbal and written skills
Must work well under pressure with proactive approach to routine and nonroutine occurrences
Passion for working with people creating amazing experiences and leading with a hospitality mindset
Eager to be a part of a fastpaced and dynamic work environment
*Due to the nature of responsibilities this role requires an onsite presence.
The base compensation range for this role is $70000 to $80000. This role is also eligible for a discretionary annual bonus as well as access to our comprehensive medical dental and vision insurance life and disability insurance 401(k) plan (with matching contributions) wellness benefits and all other benefits afforded to fulltime Tishman Speyer employees. This base range reflects a number of factors including but not limited to relevant experience skill sets and/or licensure required of an individual in this particular role. The base range is also specific to members of Tishman Speyers New York team as weve considered factors specific to this geography.
Tishman Speyer is deeply committed to creating and maintaining a diverse workforce which promotes different views and perspectives. We expect our leaders and employees alike to champion diversity and inclusion practices. Tishman Speyer has several employee affinity and interest groups that provide employees opportunities to develop professional relationships across the business and identify opportunities for development and advancement. We are proud to be an Equal Opportunity Employer and treat all applicants for employment equally based upon jobrelated qualifications and without regards to race color age sex sexual orientation gender identity gender expression marital status military or veteran status national origin disability religion or any other characteristics protected by law.
Tishman Speyer is an equal opportunity affirmative action employer and administers all personnel practices without regard to race color religion sex national origin sexual orientation gender identity or expression disability protected veteran status or military status or any other category protected under applicable law. Tishman Speyer is committed to taking affirmative steps to promote the employment and advancement of minorities women persons with disabilities and protected veterans.
Please click here to review all EEO policies notices and relevant posters.
Please click here to review EVerify Information.
Disability Assistance Tishman Speyer is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Companys career webpage as a result of your disability. You may request reasonable accommodations by sending an email to
Required Experience:
Unclear Seniority
Employment Type
Full-Time
