Guaranteed Placement Specialist 6 months contact

Cision

Posted on : 06-04-2025

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1 Vacancy

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Job Location

Bengaluru - India

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 06-04-2025

Job Description

At Cision we believe in empowering every individual to make an impact. Here your voice is heard your ideas are valued and your unique perspective fuels our collective success. As part of our global team youll thrive in an environment that champions curiosity collaboration and innovation all while making meaningful contributions to the brands we accelerate.

Join us in shaping the future of communication and building authentic connections that matter. Whether youre solving complex problems or driving bold innovations your growth is our success and together well create the conversations of tomorrow.

Empower your impact at Cision. Be seen be understood be you.

Job Summary: The Guaranteed Placement Specialist is a vital position responsible for delivering consistently exceptional service and support to Cisions North America customers both internally and externally.

The Guaranteed Placement Specialist utilizes a broad knowledge of all Cision distribution products services and processes to provide high quality and timely tasks on a consistent basis. This team will be focused on providing support to internal and external customers. The need for both outstanding communication skills and accurate tracking of client interactions is vital.

Essential Functions:

Be an expert and fulfill service for our Guaranteed Placement product offering
Provide exceptional customer service to internal and external customers via email phone or chat
Strive to be the point of resolution whenever possible
Provide light technical support for customers often via internal staff such as Customer Content Services support Online Member Center support billing support data change requests etc.
Focus on quality standards and timelines to achieve team targets and objectives
Ability to reprioritize workload in order to ensure service level commitments are met
Working knowledge of Distribution systems including IRIS Online Member Center Netsuite Salesforce
Utilize organizational skills to prioritize tasks and enter cases for all customer interactions
Actively seek out opportunities to improve processes
Form successful internal partnerships with other departments to improve ability to support customer needs (these areas include Sales Customer Success Finance Technology Product)
Provide general account maintenance and other tasks as assigned to meet the needs of the business
Undertake other tasks or projects as requested by management

As a global leader in PR marketing and social media management technology and intelligence Cision helps brands and organizations to identify connect and engage with customers and stakeholders to drive business results.PR Newswire a network of over 1.1 billion influencers indepth monitoring analytics and itsBrandwatchandFalcon.iosocial media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas EMEA and APAC. For more information about Cisions awardwinning solutions including its nextgen Cision Communications Cloud visitwww.cision.comand follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity equity and inclusion is vital to driving our culture sparking innovation and achieving longterm success. Cision is proud to have joined more than 600 companies in signing theCEO Action for Diversity & Inclusion pledgeand named a Top Diversity Employer for 2021 byDiversityJobs.

Cision is proud to be an equal opportunity employer seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity or expression sexual orientation national origin genetics disability age veteran status or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly if reasonable accommodation is required to fully participate in the job application or interview process to perform the essential functions of the position and/or to receive all other benefits and privileges of employment please contact

Please review ourGlobal Candidate Data Privacy Statementto learn about Cisions commitmentto protecting personal data collected during the hiring process.

Required Experience:

Unclear Seniority

Employment Type

Full Time

Company Industry

Key Skills

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About Company

Cision

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Guaranteed Placement Specialist 6 months contact

Cision

Job Description

Employment Type

Company Industry

Key Skills

About Company

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