Tier II Field Engineer
Tier II Field Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
The Impact Youll Make
The Tier II Field Engineer position will provide direct support to internal and external customers by communicating and executing key tasks including designing developing documenting analyzing creating testing and modifying systems networking or programs based on and related to user system design specifications. Area travel may be required.
What Youll Do:
- Apply system analysis techniques and procedures including consulting with users to determine hardware software or system functional specifications
- Establish the networking environment by designing system configuration directing system installation and defining documenting and enforcing system standards
- Design and implement new solutions and improve the resilience of the current environment
- Perform data network fault investigations in local and wide area environments
- Secure network systems by establishing and enforcing policies defining access & monitoring access
- Support and administer firewall environments in line with IT security policy
- Configure routing and switching equipment hosted IP voice services and firewalls
- Provide remote support troubleshooting & fault finding for both onsite engineers as well as customers
- Perform service for products from different manufacturers and vendors
- Manage Create Close and Update tickets in the assigned PSA system
- Perform preventive maintenance and modifications on equipment
What Youve Mastered:
- Experience with or knowledge of operating systems current equipment and technologies enterprise backup and recovery procedures systems performancemonitoring tools active directories virtualization HTTP traffic content delivery and caching
- Experience in project management application design and integration and cloud computing (specifically Microsoft Azure)
- Knowledge of system security and data backup/recovery
- Resourcefulness and problemsolving aptitude
- Excellent communication skills
- BS/BA in Information Technology Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA) is a plus)
What Youll Get:
- Flexible work schedule with the option for a hybrid work environment
- Unlimited PTO
- Health Vision Dental and Supplemental Insurance Plans
- HSA (including monthly employer contributions)
- Dependent Care Flexible Spending Account
- 401k profitsharing plan
- Employee Assistance Program Services
- Professional development opportunities
- Team celebrations
About DataVizion:
Named the 2021 Best Place to Work DataVizion an Inc. 5000 company has grown tremendously and provides a full range of business technology solutions in Professional and Managed IT Services throughout the Midwest. From enterprises to small businesses our priority is to provide a better connection for our clients through IT solutions that enhance speed flexibility and productivity in a secure environment. Backed by superior support and customer service these proven solutions give our clients a competitive advantage to grow and thrive.
DATAVIZION LLC is an Equal Opportunity Employer. Employment opportunities at DATAVIZION LLC are based upon ones qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race color religion sex (including pregnancy) national origin age veteran status disability marital status genetic information or any other characteristic protected by law.
This Equal Employment Opportunity policy governs all aspects of employment including but not limited to recruitment hiring selection job assignment promotions transfers compensation discipline termination layoff access to benefits and training and all other conditions and privileges of employment.
DATAVIZION LLC strongly urges reporting all instances of discrimination and harassment and prohibits retaliation against any individual who reports discrimination harassment or participates in an investigation of such report. DATAVIZION LLC will take appropriate disciplinary action up to and including immediate termination against any employee who violates this policy.
Required Experience:
Senior IC
Employment Type
Full-Time
