Procurement Senior Process Associate French Hybrid Bucharest

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI

Inviting applications for the role of Procurement Senior Process Associate French Hybrid Bucharest!
Your job will involve PR to PO compliance checks requester and vendor management issue resolution.
What will your daytoday role involve
Responsibilities
Running compliance checks on all Free text PR incoming via Ariba;
Rerouting PRs via approved Buying Channels (catalogs or webforms) and preferred vendors;
Handling inquiries from internal customers as well as from external vendors and delivering professional helpful high quality service and assistance before during and after the customers requirements are met;
Maintaining clear records of customer interactions recording details of inquiries complaints and comments as well as actions taken;
Maintaining and updating content in Ariba for category cards catalogs and preferred vendors webforms to ensure accurate content that is easily accessible to all our business partners.
Acting as liaison to the Accounts Payable team;
Developing the communication between customers in order to have a smooth transaction;
Supervising generic email box for incoming queries as well as resolving them as per the agreed SLAs;
Keeping track of all requests received either through ticket or manual tracker for efficiency and followup purposes;
Followingup with requesters/cofunctional teams to provide quick resolutions;
Followingup up with Suppliers/Vendors whenever this is required;
Providing periodic updates to users/impacted parties on the status of the ticket/issue raised;
Transferring/Raising inquiries to appropriate teams for resolution;
Finding opportunities to improve or to streamline the process;
Proactively take action and identify Continuous Improvement opportunities.
Qualifications we seek in you!
Minimum qualifications
Very good knowledge of French language min level C1
High School Degree (University graduate or Economic studies are an advantage);
Preferred qualifications
Personal culture and client management expertise;
High motivation and ability to learn;
Working experience in the P2P field and SAP is a plus;
Willingness to improve through a fruitful collaboration with an excellent customer.
What can we offer
Attractive salary;
Stable job offers employment contract
Work in a multicultural and diverse environment with employees from over 30 countries
Genpact supports professional trainings and great career development opportunities
Free access to our awardwinning learning platform
Benefits such as Meal Tickets Medical Services Insurance additional vacation days or partner discounts
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. For more information visit www.genpact . Follow us on Twitter Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.