Automotive Service Advisor
Automotive Service Advisor
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Job Description
Automotive Service Advisor
Elko NV
Service Advisor
Description of the role:
The Automotive Service Advisor at Elko Motor Company is responsible for providing exceptional customer service and overseeing automotive repairs and maintenance. This role requires strong communication skills extensive knowledge of automotive systems and the ability to effectively multitask in a fastpaced environment.
Responsibilities:
Greet customers and provide a warm and welcoming atmosphere
Listen to customer concerns and effectively communicate with technicians
Provide accurate estimates for repairs and maintenance services
Schedule appointments and ensure timely completion of services
Follow up with customers to ensure satisfaction and resolve any issues
Keep detailed records of services provided and maintain customer database
Stay uptodate on industry trends and technological advancements
Requirements:
Previous experience as an automotive service advisor or related field
Excellent communication and interpersonal skills
Indepth knowledge of automotive systems and repairs
Strong problemsolving and decisionmaking abilities
Ability to work in a fastpaced and highpressure environment
Attention to detail and strong organizational skills
Proficient in computer systems and software applications
Benefits:
FREE College for employees and family members
Health insurance
Paid time off
Retirement savings plan
Opportunities for growth and advancement
About the Company:
Elko Motor Company is a reputable automotive dealership located in Elko Nevada. We are committed to providing the highest quality vehicles and services to our customers. With a team of dedicated professionals we strive to create a positive and rewarding work environment. Join us and be a part of our success story!
We are an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status. We are committed to providing a safe drugfree work environment. Applicants must be willing to submit to a preemployment background check and drug test. Interested candidates must possess a valid drivers license and have a satisfactory driving record.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
