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The University of Miami has an exciting full time job opportunity for a Senior Clinic Assistant for the Department of Imaging in Plantation Florida.
The Senior Clinic Assistant works directly with patients and various healthcare facilities to obtain patient information for medical records in preparation for first clinic visits. The incumbent also assists with patient care such as nursing activities and laboratory collections.
CORE JOB FUNCTIONS
Explains HIPPA to patients and obtains signatures.
Submits signed consents to healthcare centers to initiate retrieval of medical records xrays and other pertinent reports.
Tracks pending records to ensure delivery prior to clinic visits.
Communicates to the appropriate nurse coordinator if difficult or unable to obtain pertinent records.
Travels within the facility and campus to retrieve records films or CDs.
May collect and prepare specimens.
Maintains accurate clinical records per hospital policy while preserving confidentiality of patient information.
Assembles completes and processes patients charts.
Assists with ordering receiving distributing sorting and storing supplies.
Reports suspicious or unusual incidents to appropriate supervisory personnel.
Assists with clerical duties to include receiving phone calls sending faxes and emails and scanning and copying documents.
Adheres to University and unitlevel policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be allinclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education:
High school diploma or equivalent
Experience:
Minimum 3 years of relevant experience
Knowledge Skills and Attitudes:
Skill in completing assignments accurately and with attention to detail.
Ability to analyze organize and prioritize work under pressure while meeting deadlines.
Ability to process and handle confidential information with discretion.
Ability to work evenings nights and weekends as necessary.
Commitment to the Universitys core values.
Ability to work independently and/or in a collaborative environment.
Department Specific Functions:
Works directly with patients and healthcare workers to schedule radiology procedures and facilitate the needs of radiology patients within the department.
Takes responsibility for securing necessary medical records information; follows up as needed.
Performs a variety of office clerical duties as assigned.
Telephone responsibilities include but are not limited to speaking to the patient obtaining medical history during scheduling to document in UChart (i.e. renal failure/disease diabetic chemotherapy allergies etc.
Making modifications to scheduling template when equipment maintenance is necessary
Review exam requested in virtual manual to ensure accuracy of scheduled appointment
Confirm appointments with patients scheduling for the same day or next day appointment.
Ensure that any MR contraindications are cleared.
Notify the confirmation representative of all confirmations pending. If the patient is in clinic or their physicians office fax or email the MR prescreening form of clearance.
Notify MR staff via email of the addon to follow up on clearance and insurance authorization
Notify onsite insurance verifier via email of same day or next day appointments.
Inform patient of any pending authorization and deductible requirements on their behalf prior to having exam performed
Scan patients order in UChart or link to the accession number with any additional necessary documentation (e.i. operative reports clearance forms previous reports)
Explains consents for Imaging and HIPAA (if applicable) and maintains patient informed of delays in departmental workflow.
Advises technologist or manager if patient requires additional service recovery
Submits signed consent to health care centers as appropriate to initiate retrieval of medical records xrays and any other pertinent report
Communicates to the appropriate department technologist if unable to obtain a record
Communicates with physician as needed
Assembles completes and processes patients charts as indicated
Maintains confidentiality of patient information.
Maintains an accurate clinical record recording information per hospital policy.
Performs patient call back as needed
Utilizes UChart and RIS/PACS
Assists with receiving distributing and sorting supplies as appropriate
Reports unusual incidents in a timely manner to appropriate supervisory personnel.
Performs other duties as assigned.
Knowledge Skills and Abilities:
Excellent customer service skills are .
Has broad and deep knowledge of own area as well as related areas
Strong written and oral communication skills.
Knowledge of medical terminology is preferred.
Able to handle multiple tasks simultaneously
Able to handle multiple tasks simultaneously.
Ability to establish and maintain effective working relationships with patients and staff
The University of Miami offers competitive salaries and a comprehensive benefits package including medical dental tuition remission and more.
UHealthUniversity of Miami Health System South Floridas only universitybased health system provides leadingedge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center we are proud to serve South Florida Latin America and the Caribbean. Our physicians represent more than 100 specialties and subspecialties and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching research and patient care. Were the challenge youve been looking for.
The University of Miami is an Equal Opportunity Employer Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full timeEmployee Type:
StaffPay Grade:
H3Required Experience:
Senior IC
Full-Time