Assistant Vice President - HRO Operations
Assistant Vice President - HRO Operations
Posted on :
06-04-2025
Employer Active
1 Vacancy
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Job Description
Inviting applications for the role of Assistant Vice President HRO Operations!
In this role you will be responsible for overseeing Payroll processes across Australia New Zealand Philippines and India. You will ensure smooth and compliant payroll processing focusing on continuous improvements regulatory compliance and employee experience. Experience with SuccessFactors and ServiceNow platforms is preferable.
Responsibilities
Oversee endtoend payroll operations for Australia New Zealand Philippines and India.
Ensure compliance with countryspecific statutory regulations taxation policies and labor laws.
Manage accurate and timely payroll processing including Build to Gross Gross to Net Post payroll validation reconciliation yearend processing and statutory filings.
Lead payroll audits SOX controls compliance assessments and data integrity checks.
Drive payroll standardization simplification and automation initiatives.
Engage with key internal and external stakeholders ensuring highquality service delivery.
Identify and implement continuous process improvement opportunities.
Lead multidisciplinary teams and develop payroll expertise across geographies.
Flexibility to manage shifts covering New Zealand & Australia time zones.
Be hands on to ensure delivery per customer expectation along with meeting defined SLA ensure customer satisfaction. Noise free operation in a critical result
Assess actual performance against standards to resolve whether the team is on target to reach goals and take corrective actions as vital.
Constantly work to find the opportunities to drive value beyond SLAs and contractual terms hence be able to drive value share and Transformation opportunity.
Strategic thinking and leadership experience with an emphasis on relationship management and communication at all levels within an organization. Facilitate and coordinate multiple deadlines create cohesive teams and respond quickly to management requests.
Strong understanding and proven abilities of executing Global Payroll industry standards and market landscape that will determine the value proposition and competitive advantage for the shared service hub.
Actively work with Payroll Leader and internal team members in identifying and implementing the process standardization simplification and automation opportunities and act as a mentor/support for the teams.
Coach mentor train and coordinate the activities of the team.
Manage the application and monitoring of the Hubs methodology framework principles and delegations.
Understand the use of data to give insights to the business. Be able to make decisions using data.
A reasonable level of excel usage is necessary.
Leadership is a key skill required to deliver HRO objectives.
Strong people management
Qualifications we seek in you!
Minimum Qualifications / Skills
Bachelors/Masters degree with relevant years of payroll leadership experience.
Strong knowledge of payroll processing statutory compliance and tax laws for Australia New Zealand Philippines and India.
Proven experience in leading payroll transitions migrations and technology implementations.
Handson expertise with SuccessFactors Payroll ServiceNow or similar platforms.
Experience on SuccessFactors HCM platform.
Excellent stakeholder management and problemsolving abilities.
Strong data analytics and Excel skills.
Strong leadership people management and coaching skills.
Relevant years of Experience in operation in an outsourced environment of HRO domain and indepth end to end process knowledge
Excellent Stakeholder management and client interaction
Comfortable and thrive in an ambiguous high growth fast paced environment.
Outstanding interpersonal and communication skills
Demonstrated credibility and integrity in communications to ensure information flows both upward and downward.
Preferred Qualifications/ Skills
Ability to lead and build teams and build multiple internal partners.
Ability to build client partnership and work in cross functional teams especially with relationship and sales team.
Ability to work in an ambiguous environment.
Quality Lean and six sigma knowledge and quality driven person
Must demonstrate a high level of selfmotivation energy and flexibility.
Ability to handle multifaceted volumes of workloads and to reach targets and deadlines on a timely basis.
Innovative and always looking for continuous improvement in order to develop succession plans for staff.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. For more information visit www.genpact . Follow us on Twitter Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Chief
Employment Type
Full Time
Key Skills
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