Veterinary Receptionist
Veterinary Receptionist
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Job Description
Receptionist
Northside Veterinary Clinic is hiring a fulltime frontdesk receptionist to be the first point of contact for our veterinary clients playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fastpaced environment communicates clearly and is passionate about animal care.
What to Expect
As you join our team expect to be supported in your work and home life with:
- A comprehensive benefits package including medical dental and vision insurance
- Paid time off and a 401(k) plan for fulltime employees
- Professional development opportunities
- Great pet discounts
Salary: $22$30/hr. based on experience and skill set.
Schedule:4 days per week 8:45am6:00pm and rotating Saturdays
Key Responsibilities:
- Greet clients and their pets complete the appointment signin process confirm appointment details and escort clients to exam rooms.
- Ensure accurate service and product sales accounting handle payments process credit/debit cards and schedule future appointments.
- Answer client calls for appointments hospital inquiries medication refills and other requests. Make outbound calls for appointment reminders and followups.
- Understand common vaccination protocols basic lab tests common diseases veterinary terminology and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist or medical office assistant preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm professional and positive demeanor
About Northside Veterinary Clinic
Northside Veterinary Clinic was established in 1997 and is in the vibrant neighborhood of Williamsburg Brooklyn. Here at Northside we have carefully cultivated an atmosphere that is comfortable welcoming and calming ensuring that both pets and their owners feel at ease from the moment they step through our doors. Every patient is entitled to treatment rooted in care respect and understanding. We have built upon those core values to create a fullservice stateoftheart animal hospital and trusted staple of our community. In addition to routine and emergency care we also offer alternative therapies such as Chinese and Western herbal therapy acupuncture shockwave therapy craniosacral therapy and laser therapy providing a holistic approach to pet care.
Employment Type
Hourly
