Application Support MS Dynamics
Application Support MS Dynamics
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Salary Not Disclosed
1 Vacancy
Job Description
Chubb is the worlds largest publicly traded property and casualty insurer operating in 54 countries Chubb is making significant investments to thrive in a digital age. Chubb launched its third Technology Hub in Thessaloniki in 2022 which is rapidly developing. Our new center of excellence in Greece is positioned to drive our ongoing business and to support our digital business transformation as well as the companys operations in the European region which encompasses 27 countries
Chubb is looking for an Application Support (MS Dynamics) to join our team. This is a permanent fulltime position and a compelling opportunity to join a global growing financially stable and successful company. As an industry leader Chubb is an employer of choice for skilled technology professionals aspiring to develop a meaningful career in a fastpaced diverse company with offices in most major cities in the world.
Overview
Through the provision of triaging and troubleshooting integration monitoring problem management root cause analysis and fault management services we require a Technical Support Analyst to fulfil the businesscritical vacancy for our Global MS Dynamics delivery team. The successful candidate will be joining a dynamic team who are responsible to deliver MS Dynamics across the Globe and for providing support for up to 3000 users based across North and Latin America Europe and Asia. The role is in a great team with lots of scope for progression and training.
Responsibilities:
The position roles and responsibilities include but are not limited to:
- Supporting and managing tickets related to Microsoft Dynamics 365
- Monitor and troubleshoot issues related to the integration between MS Dynamics and other applications.
- Execute any support related activities focusing on resolving issues reported by users within the established SLA.
Qualifications
Qualifications:
- Technical support experience and troubleshooting skills.
- Excellent communication customer handling influencing and interpersonal skills.
- CRM Experience (preferably MS Dynamics)
- Previous experience with SQL and Reporting tools highly recommended
- Flexible and able to cope with change be proactive and adapt quickly to a developing type of service delivery.
- Previous experience with support tools preferably ServiceNow as well as Jira
Our team makes the difference every time. For this reason we offer in return!
We offer hybrid working model explicit structured career development a competitive salary package annual bonus private medical cover monthly allowance for lunch continuous learning experiences work in a fun lively environment with mentoring from our groundbreaking senior mentors.
Integrity. Client Focus. Respect. Excellence. Teamwork
Our core values instruct how we live and work. Were an ethical and honest company thats wholly committed to its clients. A business thats engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment thats collaborative and encouraging.
Diversity & Inclusion
At Chubb we consider our people our chief competitive advantage and as such we treat colleagues candidates clients and business partners with equality fairness and respect regardless of their age disability race religion or belief gender sexual orientation marital status or family circumstances. We earnestly strive to achieve an environment where all colleagues feel comfortable to perform to their full potential and are recognized for their contributions.
Many voices One Chubb!
Employment Type
Full-Time
