GENERAL SUMMARY OF DUTIES: The Payer Enrollment Specialist will be responsible for evaluating analyzing and coordinating all aspects of the payer enrollment process for practitioners to enable timely onboarding of healthcare providers.
RESPONSIBILITIES: Duties may include but are not limited to:
Initiates and supports payer enrollment process by requesting receiving validating and submitting payer enrollment applications for new providers and provider changes
Completes payer revalidations for providers and entities on payerspecific cadence
Maintains and manages payer portal access for providers and entities
Provides updates to payers on provider and entity records related to banking information EFT correspondence address ownership etc.
Responsible for accurate data entry to ensure data integrity
Maintains accurate records in payer enrollment software and on shared drive
Collaborate with Revenue Cycle department on claim denials rejections or inquires due to enrollment
Communicates with payer representative to address payer concerns
Responds to all practitioner health plan and internal inquiries in a timely manner
Collaborates with participating clients department manager and /or external agencies to facilitate and ensure smooth handoff during the payer enrollment process
Uses critical thinking skills to conduct followup with individual practitioners and internal and external entities to resolve discrepancies identified during the payer enrollment process
REQUIRED EDUCATION SKILLS & EXPERIENCE: Bachelors degree in business healthcare or related filed and 35 years of progressive experience in payer enrollment strongly preferred. 10 years of credentialing/enrollment and/or revenue cycle management experience may be substituted in place of a degree.
Working knowledge of credentialing and enrollment software preferred ideally Verity Credential Stream. Knowledgeable in all aspects of payer enrollment including knowledge of regulatory & compliance standards as well as commercial and government insurance enrollment. Must be proficient in Microsoft Office suite. Strong communication skills from team level to peer level to Csuite level required.
PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS Requires sitting and standing associated with a normal office environment. Travel (local and nationwide) as business needs dictate.
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