Administrative Specialist
Administrative Specialist
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Job Description
Introduction
Make a Difference with DHSS
Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being fostering self-sufficiency and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.
We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.
For more information please visit today!
Summary Statement
Essential Functions
- Serves as a liaison with internal and external contacts customers clients and/or the public to coordinate various activities respond to inquiries and provide guidance and consultation on administrative matters.
- Creates formatted documents generates and shares presentations manages schedules develops and manages spreadsheets assists in maintaining policies procedures guidelines or training manuals and maintains information in databases.
- Delivers excellent customer service in-person electronically or by written communication.
- Applies and explains agency services laws rules regulations standards policies and procedures.
- Creates and maintains a variety of record-keeping systems or logs to file track and retrieve documents or other information and ensures records are maintained in compliance with retention schedules.
- Assists higher-level staff with decision making and monitoring of key operational/program indicators by collecting/organizing data preparing reports supporting performance tracking and dashboard maintenance or performing related support work.
- Reviews processes and evaluates information for completeness accuracy and conformity with applicable laws rules and regulations. Resolves discrepancies deficiencies in information or other issues.
- Drafts manages and distributes communications and other materials for public and/or internal use.
- Coordinates administrative elements of projects including tracking timelines scheduling documenting progress and facilitating communication between team members.
- Uses automated information systems and computer software to enter update modify delete retrieve and report on data.
- Orders and maintains office supplies and equipment.
- Plans and coordinates meetings hearings or conferences and makes travel arrangements.
- May approve or recommend approval/denial of requests/information within established standards and guidelines.
- Performs other related duties as required.
Job Requirements
JOB REQUIREMENTS for Administrative Specialist
Applicants must have education training and/or experience demonstrating competence in each of the following areas:
- One year of experience in performing office support work such as drafting routine correspondence reports or logs operating office equipment handling incoming and outgoing mail postal and shipping services answering phones directing calls and taking messages or maintaining files and supplies.
- One year of experience in document processing such as reviewing and evaluating records for completeness and conformity with laws rules regulations standards policies and procedures resolving deficiencies and tracking and monitoring activities.
- One year of experience in using an automated information system to enter update modify delete retrieve/inquire and report on data.
- Six months experience in using standard computer software/applications to create documents develop spreadsheets or maintain/update databases.
OR
- Possession of an Associates degree or higher.
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to ourJob Seeker Resources.
DHSS does not provide employment-based sponsorship.
Criminal background check:A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.
Pre-employment Drug Testing: Upon a conditional offer you must undergo pre-employment drug testing as part of the hiring process.
Upon a conditional offer the applicant must undergo a pre-employment base line two step tuberculin skin test (TST) as part of the hiring process.
Benefits
To learn more about the comprehensive benefit package please visit our website at Process
The application and supplemental questionnaire are evaluated based upon a rating of your education training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment job title and job duties. For education and training list name of educational provider training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment education and training history as it relates to the job requirements.
Once you have submitted your application on-line all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the My Applications tab .
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling or by visiting . You may also call or email for additional applicant services support.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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