Parts Counterperson
Parts Counterperson
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Heritage Ford has an opportunity for a full time employee as a Parts Counter person.
This position is a customer oriented field and requires a person who can relate to our customers needs and offer professional assistance to help them resolve their parts concerns.
SCHEDULE
- Monday through Friday 10:00A7:00P
- Rotate Saturdays 8:00A5:00P
Description:
- Sell products and/or services to repair the problem at hand and meet the customers needs.
- Assist in keeping the parts department clean and orderly.
- Maintain the retail sales floor and displays to meet or exceed the dealerships standards and customers satisfaction.
- Assist the Parts Manager with inventory management to ensure maximum sales and customer satisfaction.
- Provide service technicians with parts as required on a daily basis.
- Communicate efficiently with advisors and technicians to ensure efficient work flow.
- Communicate with customers in a timely manner when ordered parts arrive.
- Verify parts receiving documents.
- Follow prescribed cash credit and check processing procedures of the dealership.
- Attend training as prescribed by management to maintain proficiency in his/her job description.
- Use dealership equipment and resources safely and proficiently.
- Maintain customer goodwill by greeting and acknowledging all customers he/she comes in contact with.
- Follow up on shortages and expedite by reporting to the Parts Manager.
- Perform other tasks as required by the Parts Manager.
Requirements:
- MUST HAVE PARTS DEPARTMENT EXPERIENCE
- Demonstrate analytical organizational and communication skills.
- Solid understanding of parts room and shop environments.
- Strong organization skills attention to detail timemanagement and multitasking skills.
- Must have knowledge of computers and ability to learn inventory system and other software.
- Ability to provide excellent customer service in a fast paced environment.
- Some lifting sitting/walking around stock room.
- All potential employees must pass preemploymenttesting to include a background check and drug screen.
Employment Type
Full-Time
