Associate System Admin
Associate System Admin
Posted on :
06-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Description
Job Title: Associate System Admin
Job Location: Vadodara Gujarat
Job Timings: Monday to Friday; 6 pm to 4 am IST
Roles and Responsibilities:
Desktop Support
- Install upgrade support and troubleshoot XP Windows 11 and office 365
- And any other authorized desktop applications.
- Install upgrade support and troubleshoot for printers computer hardware and any Other authorized peripheral equipment.
- Performs general preventative maintenance tasks on computers laptops printers And any other authorized peripheral equipment.
- Performs work in compliance within specified warranty requirements.
- Identify requirements of equipments and parts to support faulty Desktop Laptop and Server & UPS.
- Responsible for monitoring operating managing troubleshooting and restoring to service any terminal service client personal computers (PC) or notebooks that has authorized access to the network
- When the restoration is beyond the scope of the computers laptops printers and any other authorized peripheral equipment the Desktop Support Administrator will escalate the issue/problem to proper tier 2 / 3 support team member
- Develop trends by monitoring and analyzing incoming calls problems and support requests
System/Application/Network Support / Vendor coordination
- Interact with numerous computer platforms in a multilayered client server Environment.
- Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems file servers email servers application servers and Administrative systems.
- Diagnose and quickly resolve a wide range of Windows applications and networking
- Problems to help minimize downtime.
- Troubleshooting network connectivity in a LAN/WAN environment.
- Ticketing logging and coordinating for vendor support.
- When the restoration is beyond the scope of the Desktop Support Administrator the
- Desktop Support Administrator will escalate the issue/problem to proper tier 3
- support team member
- Develop trends by monitoring and analyzing incoming calls problems and support Requests.
- In case of Vendor support requires resolving any issue; he has to log a call and inform the team with ticket no. that same need to update on MIS portal and close / resolved with service impact / business impact time slot.
Education and Work Experience
- College diploma or university degree in the field of computer science and/or 2 years equivalent work experience.
- Certification in Microsoft VMware andor Citrix virtualization technologies are a plus.
- Experience administering servers backup operations and systems monitoring;
- Experience with desktop and server operating systems including Microsoft Windows XP Windows 7 and Windows.
- Professional image and grooming
- Selfconfidence and interpersonal skills
- Analytical and problem solving skills
- Good communication (both verbal and written) skills.
- Ability to manage 500 systems with Network / Server Room.
- Follow ITIL Procedures and practices.
- Excellent analytical and problem solving skills
- Understanding of complex information and requirements
- Good prioritization skills and be flexible enough to adapt plans
- Ability to explain complex systems in simple terms while on remote support.
- An ability to work to tight deadlines and within constraints
- Asset Management Skills.
- SelfDiscipline
- Ready to support 24x7x365.
Technical Skills
- Microsoft Certified if any
- Experience of Service Desk Ticketing Tools
- Cisco Network Devices installation like Router Switches Firewall.
- Knowledge of Network topology.
- Group Policy Troubleshooting
- Windows Profile Management
- Office365 & Office 2007 Outlook Client Configuration and Troubleshooting.
- System Level Troubleshooting
- Local Area Network Troubleshooting
- Familiar with any Remote Support Tools or Applications.
- Installation of Cisco Phone and Troubleshooting (If any)
- Data Center and Network Room Management
- Ability to manage Real Time Monitoring
- Basic Hardware Troubleshooting.
- OS Windows 7 Windows 8 Installation and deployment.
Required Experience:
IC
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
