Resource Team Assistant - HYBRID

Why Work for Person Centered Services

When you join the Person Centered Services team you can make a difference in the lives of people with intellectual and developmental disabilities while also reaching your own career goals.

Benefits for fulltime positions include:

• 20 Days of paid time off (PTO) in your first year! Increasing to 25 Days in your second year!

• 13 Paid Holidays
• Comprehensive health insurance plans for you to choose what best fits your needs (Medical Dental & Vision)
• 401(k) the Company matches 50 of the first 6 up to a maximum of 3
• Company paid benefits: basic life insurance longterm disability and a Lifestyle Spending Account with a benefit of up to $500 set aside for employees to spend on wellness eligible expenses!
• Employee Discount and Wellness Programs Currently providing 3 paid hours per week for exercise volunteering or personal wellness!
• Professional development opportunities including mentorship program options and ongoing coaching

Resource teAM Assistant

JOB SUMMARY

The Resource Team Assistant is an integral part of the Resource Team responsible for performing a variety of organizational and administrative tasks. Key duties include providing comprehensive support to managers and team members executing tasks with a strong emphasis on organization communication and attention to detail ensuring the smooth completion of daytoday operations and offering administrative support such as scheduling correspondence and document management.

ESSENTIAL FUNCTIONS

• Organizing files creating correspondence and preparing reports or documents. Maintain an organized filing system draft and format professional correspondence and compile comprehensive reports and documents as needed.

• Coordinate and manage multiple calendars schedule and confirm meetings and ensure all participants are informed and prepared.
• Assemble and prepare documents for physical mailing and utilize electronic signature software to facilitate timely and secure document signing.

• Perform a variety of office duties such as answering phones managing office supplies and maintaining a clean and efficient workspace. Providing proactive support to ensure smooth daytoday operations. Anticipate the needs of the team identify potential issues and implement solutions to maintain seamless operations.

• Record meeting minutes. Accurately capture and document key points decisions and action items during meetings and distribute minutes to relevant parties.
• Complete case review notes for the Resource Team. Review and summarize case information ensuring all relevant details are documented and accessible for team members.
• Assisting to confirming the completion of assigned action steps. Track and follow up on action items assigned to team members ensuring timely completion and accountability.
• Overseeing the Resource Team SharePoint. Manage and maintain the SharePoint site ensuring it is organized uptodate and accessible to all team members.
• Manage the Resource team mailbox to designate appropriate parties for response. Monitor the team mailbox prioritize and delegate emails to the appropriate team members and ensure timely responses.

OTHER DUTIES

• Commits to a respectful just and supportive environment for individuals and team members aligning with the organizations commitment to inclusion and belonging.
• Other duties as necessary or assigned.

KNOWLEDGE SKILLS & ABILITIES

• Exceptional organizational skills
• Experience with Excel Word Outlook SharePoint Core Cx360 preferred
• Ability to multitask
• Ability to solve problems
• Time management skills to ensure deadlines are met
• Exceptional verbal and communication skills
• Ability to work in a fastpaced environment

EDUCATION & EXPERIENCE

• High school diploma or equivalent Required
• Administrative support experience Required
• Experience in customer service preferred
• Experience in working with people with IDD preferred

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