Department: Corporate Technology
Position Overview:
We are seeking new business analyst to join our growing team. You will be part of a learning culture where teamwork and collaboration are encouraged excellence is rewarded and diversity of thought and creative solutions are valued. As a systems analyst you will work closely with our business teams to research requirements design build test and maintain solutions.
- Examine and analyze existing IT systems and business models and identify requirements.
- Map and document interfaces between legacy and new systems or multiple internal and external systems.
- Identify options for potential solutions and assess them for both technical and business suitability.
- Conduct requirements analysis and prepare specific proposals for modified or replacement systems.
- Work closely with programmers developers testers and a variety of end users to ensure technical compatibility and user satisfaction.
- Oversee implementation of a new system including data migration.
- Support users on change control and system updates.
- Provide training and user manuals to users of a new system.
- Keep up to date with technical and industry developments.
- Translate stakeholders requirements into highly specified project briefs.
- Defines project requirements by identifying project milestones on Confluence.
- Should be familiar with Jira and Confluence and able to manage Jira project administration tasks.
Required Qualifications:
- Bachelors degree in Computer IT or equivalent work experience.
- Must have a minimum of 4 years of experience in similar role.
- Welldeveloped analytical diagnostic and problemsolving skills.
- Excellent organizational and customer service skills.
- Great written and verbal communication skills
- Ability to creatively approach and solve situations.
- Capable of prioritizing multiple projects and still meet deadlines.
- Experience with Salesforce ideally with an Administrator qualification.
- Knowledge of and experience with APIs.
- Experience with DocuSign ideally at an Administrator level.
- Proficiency with software commonly used to manage data (ie. MS Excel advance skills examples create macros manage macros) and previous experience with analyzing and modifying large amounts of data.
- Previous experience creating high quality documentation for both projects and system/business processes.
Required Experience:
IC