Customer Service Officer
Customer Service Officer
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Job Description
Job Description
Customer Service Officer
- Long Term Temporary Contract Immediate Start
- Girraween Location Onsite Parking
- $35.86 per hour Super
We are looking for Customer Service professional from a Pharmaceutical Health Insurance or Medical background who is looking to join a business that looks after their staff provides professional development ongoing training and support for a leading business that supplies healthcare and pharmaceutical products across Australia.
Being the point of contact for patients and consumers your day to day will include:
- Answering all inbound calls and querys maintaining relationships with customers
- Ensuring all transactions are processed with accuracy into the system
- Collecting outstanding payments from customers
- Working with 3rd party insurance companies
- Making sure customer concerns or patterns are captured as they arise & resolved with the relevant department
- Provide support to internal & external customers
- Assist Customer Service Manager as required
What we are looking for:
- Someone who is customer service focused with the ability to build rapport with internal and external business stakeholders
- The ability to multitask working in a fast passed environment
- Strong attention to detail when entering in transactions
- Someone with the ability to identify and resolve problems
- Someone who is Punctual and reliable
- Knowledge of pharmaceutical products Desirable
If this sounds like you please APPLY NOW or send your resume to
All qualified applicants will receive consideration for employment without discrimination on the basis of race colour religion sex sexual orientation gender identity national origin disability age and genetic information.
We thank you for your interest in these positions however only suitable candidates will be contacted.
In the meantime we invite you to register your details online at www.norwestrecruitment to be considered for suitable positions.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
