PACE Confluence Jira IT Specialist Central Valley PACE - Modesto
PACE Confluence Jira IT Specialist Central Valley PACE - Modesto
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Job Description
The PACE Confluence & Jira IT Specialist is responsible for administering configuring and optimizing Atlassian Confluence and Jira platforms to support enterprise collaboration project management and workflow automation. This role ensures that these systems are effectively integrated maintained and leveraged to meet organizational needs.
Will work in our Central Valley PACE Center in Modesto.
Schedule is Monday Friday 8:00am 5:00pm.
Compensation: $43.36 $45.52 an hour
Duties and Responsibilities
- Administer configure and maintain Atlassian Confluence and Jira platforms to support business and IT operations.
- Develop and implement best practices for Confluence and Jira including user management access controls and governance.
- Customize Jira workflows issue types screens and automation rules to streamline processes.
- Integrate Confluence and Jira with other enterprise applications (e.g. Slack Microsoft Teams ServiceNow) as needed.
- Provide training and technical support to end users ensuring adoption and efficient use of Confluence and Jira.
- Troubleshoot issues related to Confluence and Jira escalating to vendors or other teams when necessary.
- Maintain system documentation including configuration changes integration details and troubleshooting guides.
- Monitor system performance and proactively recommend improvements or optimizations.
- Work closely with stakeholders including project managers IT teams and business units to understand and translate requirements into platform solutions.
- Ensure compliance with security policies data protection standards and regulatory requirements.
- Participate in IT change management and incident resolution processes.
- Assist with foundational DevOps tasks including scripting and automation database management and web server administration.
Physical Demands
- The employee must occasionally lift and/or move up to 30 pounds.
- Specific vision abilities required by this job include close vision and the ability to adjust focus.
- Must be able to hear staff on the phone and those who are served inperson and speak clearly in order to communicate information to clients and staff.
- Must be able to have vision that is adequate to read memos a computer screen and administrative documents.
- Must have high manual dexterity.
- Must be able to squat and sit stand stoop crouch reach twist turn finer and feel.
Work Environment
The physical environment requires the employee to work indoors primarily in an office setting. The noise level inside is quiet to average. Use of general office equipment is required on a daily basis.
Education/Experience Requirements
Minimum Qualifications:
- Knowledge of database administration such as PostgreSQL or MSQL.
- Ability to write SQL queries for data retrieval and analysis.
- Experience managing thirdparty addins or integrations in IT systems.
- Experience with configuration and release management of web applications.
- Strong problemsolving and communication skills.
Preferred Qualifications:
- Atlassian certifications (e.g. Certified Associate or Professional) from Atlassian University.
- Experience with scripting languages such as Python and PowerShell.
- Experience with Rest API and JSON.
- Knowledge of network security and DevOps best practices.
Education/Experience
- High school diploma or equivalent.
- Minimum three 3 years of experience in IT support or system administration.
- Minimum 3 years of experience in application server management (e.g. Tomcat Apache IIS Nginx).
- Bachelors degree in computer science information technology or a related field or four 4 years of equivalent work experience preferred.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
