Police District Administrative Assistant

The City of Milwaukee is proud to employ a diverse workforcecommitted to providing exemplary service to its residents. If you arepassionate about being part of an inclusive team of public servants pleaseconsider the following opportunity.

The Police District Administrative Assistant (PDAA) servesresidents and performs office support duties in a district station.

These are the essential functions of the Police DistrictAdministrative Assistant (PDAA) position;specific duties vary dependingupon the needs of the district station to which a PDAA is appointed.

Customer Service and Console Operations

• Serve as a console operator and provide accurate information to callers using professional communication skills; refer callers to the appropriate units of responsibility.
• Assist residents with purchasing parking permits and obtaining police reports.
• Provide wanted and record checks to police officers.

Document Processing

• Verify and prepare paperwork related to warrants.
• Prepare prisoner packages containing documentation as required by standard operating procedures.
• Assist supervisors with the preparation of reports using a computerized system.
• Prepare and process letters email messages and other documents ensuring accuracy and completeness.
• Proofread written materials to ensure accuracy and correct spelling punctuation and grammar.

Payroll Processing and Calendar Management

• Process payroll including entering timecards monitoring accrued time off and producing daily lineups.
• Maintain supervisors schedules and manage calendars for staff.
• Prepare meeting agendas attend meetings and record minutes.

Clerical

• Manage incoming and outgoing mail to ensure it reaches the proper recipients.
• Conduct inventory and manage office supplies.
• Create maintain update and organize paper files; enter data and maintain electronic files and records.
• Assist with completing and mailing bills checks invoices contracts and/or policies.

We welcome qualified individuals with disabilities who areinterested in employment and will make reasonable accommodations during thehiring process in accordance with the Americans with Disabilities Act (ADA) of1990 as amended by the Americans with Disabilities Act Amendments Act (ADAAA)of 2008.

• Police District Administrative Assistants are required to work weekends and holidays in a rotating work schedule 40 hours per week).
• Typical hours of work are as follows: Day Shift 8:00 a.m.4:00 p.m. Second/Early Shift 4:00 ) and Late Shift (Midnight to 8:00 a.m.. Shift times can also vary depending on the work location.
• Must pass an MPD background investigation before hire.See SELECTION PROCESS below.

1. Two years of office support experience related to the essential functions listed above including working on a variety of complex and diverse clerical assignments and providing service to customers.

Equivalent combinations of education and experience may be considered.

NOTICE:Please do not attach your academic transcriptsto your employment application. The hiring department will verify candidateseducation as part of the background screening process prior to extending anyjob offers.

• Police Department administrative assistant experience

Technical

• Knowledge of general office practices.
• Ability to use various office machines such as copiers.
• Ability to perform console operations i.e. operate an office phone system to take and route phone calls.
• Ability to use word processing programs.
• Ability to use spreadsheet applications and assist supervisors and fellow staff with report creation.
• Ability to enter data accurately and use database programs.
• Ability to manage calendars for staff.
• Knowledge of basic mathematics and ability to perform accurate calculations.
• Ability to learn and perform payroll procedures such as maintaining timekeeping information and processing and submitting payroll.
• Ability to read understand and apply information in workrelated documents such as written directions policies and procedures.
• Ability to compose basic reports and correspondence using accurate grammar and punctuation conventions.

Communication and Interpersonal

• Ability to follow verbal and written instructions.
• Ability to as exercise independent judgment and seek guidance from supervisors when unsure.
• Written communication skills to write correspondence and document office procedures.
• Knowledge of English writing mechanics and the ability to proofread documents and reports.
• Customer service skills to provide courteous service via phone or in person.
• Ability to work effectively in a quasimilitary environment.
• Teamwork skills and the ability to work cooperatively with people whose backgrounds may differ from ones own.

Clerical

• Ability to accurately compile paperwork such as assembling prisoner packages.
• Ability to accurately maintain numerical and alphabetical paper and electronic filing systems.
• Ability to manage and order office supplies.
• Ability to accurately manage incoming and outgoing mail to ensure it reaches the proper recipients.
• Attention to detail and accuracy when performing routine tasks.
• Ability to plan organize and complete work assignments in a timely manner.
• Ability to move seamlessly from task to task such as supporting a Police Captain at one moment and assisting a crime witness in the next.

Professionalism

• Ability to maintain a calm and professional demeanor when faced with highly sensitive topics.
• Ability to maintain the utmost confidentiality regarding privileged information.
• Honesty integrity and effective stewardship of City resources.

The current starting salary (PAY RANGE 6KN) is $49399annually and the resident incentive starting salary for City of Milwaukeeresidents is $50881 annually.

The City of Milwaukee provides a comprehensive benefitprogram that includes the following:

• Wisconsin Retirement System (WRS) Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass