Unit Operations Coordinator NICU
Unit Operations Coordinator NICU
Posted on :
06-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
06-04-2025
Job Description
Education/Work Experience:
*High school diploma preferred
*1year of experience in a patient care setting preferred
Skills and Abilities:
*Outstanding professional and positive customer service skills essential
*Positive attitude
*Exceptional problem solving skills
*Strong computer skills such as Microsoft word excel or hospital technology systems
*Ability to coach others with hospital technology systems
*Competent with basic medical terminology
*Demonstrates excellent interpersonal written and verbal communication skills with a clear understanding of English language (reading writing and speaking)
*Selfdirected organized and problem solver.
*Ability to multitask direct and support information processes on patient care units work independently and within a team
Physical Demands
Please click here to view the Physical Demands
The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. When determining individual pay rates we carefully consider a wide range of factors including but not limited to market indicators for the specific role the skills education training credentials and experience of the candidate internal equity and organizational needs.
In addition to your salary this position may be eligible for medical dental vision retirement and other fringe benefits. Positions that require night weekend or oncall work may be eligible for shift differentials or premium pay.
All job offers are contingent upon successful completion of an occupational health assessment drug screen background investigation and compliance with the U.S. Government Form I9 Employment Eligibility Verification.
Childrens Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race color creed sex religion national origin sexual orientation genetic information gender identity or expression age veteran status disability pregnancy citizenship status or any other characteristic protected under applicable federal state or local law.About Childrens Minnesota
Childrens Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children from before birth through young adulthood. An independent and notforprofit system since 1924 Childrens Minnesota is one system serving kids throughout the Upper Midwest at two freestanding hospitals nine primary care clinics multiple specialty clinics and seven rehabilitation sites. As The Kids Experts in our region Childrens Minnesota is regularly ranked by U.S. News & World Report as a top childrens hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.
Childrens Minnesota is proud to be recognized by Modern Healthcare as one of 2023s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy care delivery and promoting diversity equity and inclusion in their organizations and the industry.
Department Overview
Position Summary
The Unit Operations Coordinator is a pivotal front line individual who provides exemplary customer service to families staff providers and visitors both inperson and by phone. Answer questions warmly promptly and correctly and problem solve as needed. Provides first response to phone calls that come into the units arranges for deliveries to patients rooms directs visitors to their destinations and maintains a safe welcoming environment at all times modeling service excellence to the organization. This individual is the key liaison to other departments and provides other disciplines with the tools for their jobs. The Unit Operations Coordinator supports patient care on the unit(s) and provides overall administrative support for the unit. This individual is also the unit(s) technology resource.
This role may be required to float to other hospital departments as needed based on need.
*High school diploma preferred
*1year of experience in a patient care setting preferred
Skills and Abilities:
*Outstanding professional and positive customer service skills essential
*Positive attitude
*Exceptional problem solving skills
*Strong computer skills such as Microsoft word excel or hospital technology systems
*Ability to coach others with hospital technology systems
*Competent with basic medical terminology
*Demonstrates excellent interpersonal written and verbal communication skills with a clear understanding of English language (reading writing and speaking)
*Selfdirected organized and problem solver.
*Ability to multitask direct and support information processes on patient care units work independently and within a team
Physical Demands
Please click here to view the Physical Demands
The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. When determining individual pay rates we carefully consider a wide range of factors including but not limited to market indicators for the specific role the skills education training credentials and experience of the candidate internal equity and organizational needs.
In addition to your salary this position may be eligible for medical dental vision retirement and other fringe benefits. Positions that require night weekend or oncall work may be eligible for shift differentials or premium pay.
All job offers are contingent upon successful completion of an occupational health assessment drug screen background investigation and compliance with the U.S. Government Form I9 Employment Eligibility Verification.
Childrens Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race color creed sex religion national origin sexual orientation genetic information gender identity or expression age veteran status disability pregnancy citizenship status or any other characteristic protected under applicable federal state or local law.About Childrens Minnesota
Childrens Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children from before birth through young adulthood. An independent and notforprofit system since 1924 Childrens Minnesota is one system serving kids throughout the Upper Midwest at two freestanding hospitals nine primary care clinics multiple specialty clinics and seven rehabilitation sites. As The Kids Experts in our region Childrens Minnesota is regularly ranked by U.S. News & World Report as a top childrens hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.
Childrens Minnesota is proud to be recognized by Modern Healthcare as one of 2023s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy care delivery and promoting diversity equity and inclusion in their organizations and the industry.
Department Overview
Our neonatal program is the largest in the Midwest. We provide the full scope of care for infants needing intensive care. At the neonatal intensive care unit (NICU) at Childrens Minnesota Minneapolis Campus our interdisciplinary team of over 500 professionals is dedicated to the care of babies with lifechanging diagnoses. We specialize in caring for infants needing level III and level IV intensive care including babies born prematurely or with birth defects congenital heart disease genetic disorders or medical disorders; babies who need extracorporeal membrane oxygenation (ECMO); babies needing body cooling and any baby needing surgery. We care for babies requiring complex care such as hemodynamic monitoring critical medication management maintenance of systemic perfusion and management of organ failure. We are part of the Mother Baby Center in Minneapolis at Abbott Northwestern Hospital which includes a large highrisk delivery service a fetal surgery program and a perinatal clinic. The Childrens Minneapolis NICU is a 44bed level III and level IV unit and is supported by a stepdown level II infant care center and special care nursery. Our team balances a highly technical skill set with a familycentered approach. We rely on teamwork with open and respectful communication and promote an environment that encourages learning and professional growth. Our team is committed to providing excellent care to our patients and families.
Position Summary
The Unit Operations Coordinator is a pivotal front line individual who provides exemplary customer service to families staff providers and visitors both inperson and by phone. Answer questions warmly promptly and correctly and problem solve as needed. Provides first response to phone calls that come into the units arranges for deliveries to patients rooms directs visitors to their destinations and maintains a safe welcoming environment at all times modeling service excellence to the organization. This individual is the key liaison to other departments and provides other disciplines with the tools for their jobs. The Unit Operations Coordinator supports patient care on the unit(s) and provides overall administrative support for the unit. This individual is also the unit(s) technology resource.
This role may be required to float to other hospital departments as needed based on need.
Required Experience:
IC
Employment Type
Full Time
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