Sr UX Designer
Sr UX Designer
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Job Description
About SimpliSafe
Were a hightech home security company thats passionate about protecting the life youve built with our mission of keeping Every Home Secure. And weve created a culture here that cares just as deeply about the career youre building. Ours is a noego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those we protect. We dont just want you to work here. We want you to grow and thrive here.
Were embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our stateoftheart office on two core daystypically Tuesdays or Wednesdays and Thursdaysto work together in person and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.
Why are we hiring
Well were growing and thriving. So we need smart talented and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.
Were seeking a Senior UX Designer to join our growing UX team. In this role you will help define our next generation of SimpliSafe branded home security products and services. You will be a key player in our monitoring product area working with crossfunctional teams to deliver solutions that make it easy for external and internal customers to make every home secure. Influence and contribute to our latest hardware UX and app experiences as well to deliver engaging services across all platforms.
We are
A team of designers strategists researchers engineers and product folks based in downtown Boston and a Monitoring Center in Richmond VA. Over more than a decade weve quietly transformed home security from an outdated unfriendly industry to something elegant thoughtful and beautifully designed. We put our customers at the center of everything we do. We care deeply about their experience and we constantly try to delight them with innovative products and services that are fairly priced. Our top ratings in the App/Play store are a clear validation of our commitment to customer experience. Plus CNET Wirecutter and PCMag all named us their Editors Choice for home security.
What you do
- Partner with UX Designers UX Researchers Product Managers Engineers and stakeholders to define design test build and launch topnotch mobile and web experiences
- Work as an UX generalist across the spectrum of UX and an expert in some. One day you could be running a design workshop and the next jumping in Figma to create a prototype.
- Join user research in building an understanding of our home security user journey and translate insights into digital experiences from concepts to highfidelity prototypes
- Design digital products and services that enhance peoples wellbeing meet business needs and work seamlessly across app and web platforms for all of our customers
- Help evolve UI components in the SimpliSafe design system
What you need for success
- Successfully designed and shipped products for SaaS and operational efficiency with a focus on service design
- A solid understanding of UX design and research principles and best practices
- A passion and expertise for distilling complexity into simplicity
- Impactful and effective communicative skills with a passion for details
- Adept storyteller connecting the work to both user and business needs to align the team on why
- Ability to explain your rationale for design decisions that are datainformed
- Ability to support multiple squads and determine what needs to be done why and the best way to do it
- A nimble noego working style and a curious mindset
- Experience exploring a new product or service and driving clarity from 0 customers to 1 to many
- Expertise with various design and agile process tools such as Figma FigJam Miro JIRA Adobe Creative Suite etc
- Must have an online portfolio that highlights your design thinking and expertise
Recommended
- A degree in a design and/or human behaviorrelated field such as Industrial design Architecture graphic design digital media design Psychology HumanComputer Interaction Sociology Information or Computer Science
- Experience with accessibility UX design systems and agile development
- Experience with hardware software and service design
What values you share
- Customer obsessed: Building deep empathy for our customers putting them at the core of our work and developing strong longterm relationships with them.
- Aim high: Always challenging ourselves and others to raise the bar.
- No ego: Maintaining a no job too small attitude and an open inclusive and humble style.
- One team: Taking a highly collaborative approach to achieving success.
- Lift as we climb: Investing in developing others and helping others around us succeed.
- Lean and nimble: Working with agility and efficiency to experiment in an often ambiguous environment.
We wholeheartedly embrace and actively seek applications from all individuals no matter how they identify. We are committed to cultivating a diverse and inclusive workplace and we believe our work is enriched when we incorporate a multitude of perspectives backgrounds and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process to perform the essential functions of a position or to receive other benefits and privileges of employment please contact
Required Experience:
Senior IC
Employment Type
Full Time
