Software TesterIT Support
Software TesterIT Support
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1 Vacancy
Job Description
At Simple Technology Solutions our people are our priority. We know our team members are more than employeestheyre parents friends volunteers artists and athletes. Thats why we offer flexibility to help them thrive personally and professionally while delivering exceptional solutions to our Federal Government clients.
Our culture is built on collaboration continuous learning and excellence. We are mentors and thought leaders who share knowledge and foster growth. Recognized as a Best Place to Work we believe a range of perspectives helps us drive innovation and exceed customer expectations. At STS taking care of our people isnt a perkits the standard.
As an 8(a) HUBZone company we also offer special incentives for team members living in qualified HUBZones. Check out the HUBZone map HERE to see if you qualify!
Simple Technology Solutions is looking for a Software Tester/IT Supportto add to our team.
Quick Position Overview:
- US Citizenship
- Bachelors Degree is required
- minimum of 3 years position related experience is required
- Professional proficiency in Spanish is required
The Role:
The ideal candidate excels at problemsolving and attention to detail. In this multifaceted role the individual will collaborate daily with a dynamic team including web developers business analysts and fellow testers. As a System Tester you will play a pivotal role in ensuring the quality of our webbased enterprise software solution. Upon completion of the testing training there is a unique opportunity to transition into a role as IT Support on our customer service desk providing valuable insights into system enhancements and bug fixes.
The Software Tester/ IT Support at STS will:
- Work closely with crossfunctional teams to deliver highquality products in a timely and costeffective manner.
- Conduct manual functional tests to verify the integrity security and usability of webbased enterprise software.
- Contribute to the development of automated testing processes.
- Accurately document system defects and participate in established test processes.
- Provide technical support to endusers using Zendesk Suite facilitating solutions via phone email and chat.
- Additional duties as assigned to enhance overall understanding and skills.
Education and Experience:
Required
- Bachelors degree in information technology and 3 years of related work experience
- Knowledge of webbased applications.
- Excellent written and verbal communication skills.
- Exceptional organizational skills managing multiple projects and timelines with minimal supervision.
- Analytical and problemsolving skills.
- Experience with TestComplete and Zendesk
- Professional proficiency in Spanish
- Working knowledge of webbased programming languages and tools.
- Collaboration with software developers to resolve issues and implement solutions.
- Strong conceptual analytical and problemsolving skills.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Employment Type
Full Time
