LearningDev Admin Coord Trainer

This Learning/Dev Admin Coord & Trainer is responsible for Learning and Development customer service. It supports team members to stay within compliance with their training as it administers the Learning Management System and all records contained within the system. This position additionally supports the department to provide a centralized onboarding process for new hires as it promotes agency mission and enhances the outcomes of persons centered supports conducting team member training.

Education/Experience:

• Associate degree required.
• Bachelors degree preferred.
• 2 years of administrative experience required preferably in HR.
• 1 years of training experience preferred; human services preferred
• Certification to Train preferred: Mandt CPR/ First Aid Mandatory Abuse training Professionalism

Required Skills/Abilities:

• Detailoriented with strong organizational and time management skills.
• Problemsolving skills and the ability to multitask with a resultsoriented mindset.
• Strong systems skills required (EXCEL WORD HRIS).
• Strong interpersonal oral and written communication skills.
• Strong interpersonal and customer service skills.

Duties/Responsibilities:

Administrative:

• Promote PennMars culture focusing on the connection to the agency mission and personcentered service delivery.
• Perform customer service open review clarify research resolve and respond to incoming requests.
• Administer the Learning Management System (LMS) and all records contained within the system.
• Ensure team member training transcripts are maintained.
• Support operation team members and external entities to pull reports of those records as necessary.
• Administer training documentation into appropriate systems (DocStar Office 365
• Ensure team member certifications are maintained.
• Support operation team members and external entities to pull certifications records as necessary.
• Track of Annual/ Biannual Training.
• Tracking documenting and reporting on status.
• Communicate with operations leadership to keep team members within compliance.
• Support with onboarding new hire orientation and .
• Input L&D Training calendar into LMS system and L&D Outlook Training Room Reservation Calendar.
• Support Operation team members with navigating room reservations in the training rooms.
• Administer for partner platforms (OFL).
• Support operation team members and external entities to pull reports of those records as necessary.

Trainer:

• Deliver agency orientation program for new hires.
• Deliver statemandated training and elective training including but not limited to:
  • Mandt
  • CPR/ First Aid/ AED
  • Mandatory abuse training
  • Professionalism
  • Other trainings TBD

Other duties as assigned

Physical Requirements:

The position of Learning & Development Administrative Coordinator & Trainer is a daytime role with regular evening responsibilities and occasional weekend hours expected. Some training courses require significant physical exertion and stamina (e.g. MANDT CPR). Setting up a training environment requires furniture rearrangement which includes moving and/or lifting heavy tables chairs partitions and other objects. Travel within the state is occasionally required. Clerical duties committee and administrative meetings and some training situations require that information encountered in those situations be treated confidentially.

Budgeted Hourly Rate: $24 to $27 (commensurate with experience).

*Multiple factors are taken into consideration to arrive at the final salary to be offered to the selected candidate. Factors include but are not limited to the scope and responsibilities of the role offered the work location and business considerations.

Benefits:

• Medical dental & vision plans
• Paid vacation Earned at .0615 per hour worked for eligible employees (equates to about 16 days per year for fulltime employees)
• Holiday pay with 11 holidays observed
• Flexible Spending Account (FSA)
• Health Reimbursement Account (HRA)
• Basic Life & AD&D insurance
• Employee Assistance Program (EAP)
• 403B Retirement

PennMar is an Equal Opportunity Employer and is committed to diversity and inclusion.