Receptionist
Receptionist
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Salary Not Disclosed
1 Vacancy
Job Description
Join an organization which is respected and well loved by the Community we serve!
What you will do at AMC:
The Bilingual Receptionist acts as first point of contact by serving AMCs mission in a culturally competent manner. Provides the highest level customer service care to the Clinics diverse communities.
- Checkin patients and process payments from patients for copays and uninsured sliding fee transactions including counting money reconciling receipts and balancing the cash drawer;
- Confirms patient I.D. verifies patient insurance eligibility acquires patient financial status collects copays as appropriate and/or collect fees from patients;
- Verifies eligible county state and federal programs and assists with enrollment and in eligible programs including sliding fee program;
- Discusses overdue payments with patients creates billing notes for outstanding fees and routes messages to the billing department as necessary;
- Reconcile monies with batch detail and report and ensures safe keeping of all cash checks and credit card transactions received;
- Conducts confirmation calls to patients the day before their appointment as a reminder;
- System knowledge (EPIC); creating new patient charts and updating EMR as needed;
- Schedules appointments according to policies and procedures appointment matrix proper visit types and other current guidelines;
- Acts as a patient navigation resource on various health center programs and community resources;
- Other duties as assigned.
The Receptionist at Alliance Medical Center has the following qualifications and skills:
- High school diploma or general education degree (GED) required;
- Ability to multitask and effectively present information respond to questions and requests from patients co workers and others as necessary required;
- Bilingual Spanish required;
- Basic computer skills including typing internet and web application MS Office (Word Excel and Outlook) required;
- Good technical abilities using webbased applications required;
- Is detailoriented in collecting tracking and monitoring information required;
- 12 years of work experience in an Inpatient/Outpatient medical/dental/behavioral health setting in a Call Center or Receptionist position preferred;
- EMR knowledge required EPIC EMR preferred;
- FQHC work experience preferred.
Work Schedule: This position is expected to work onsite and not remotely.
Employment Type
Full-Time
