Support Technician Fulfillment Center 226 Days
Support Technician Fulfillment Center 226 Days
Posted on :
06-04-2025
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1 Vacancy
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Job Description
- Fulfill daily device and peripheral orders received from ServiceNow application.
- Receive quality check and account for all received device shipments.
- Maintain daily inventory of all deployed and incoming devices and peripherals.
- Data wipe reimage disinfect and clean all returned devices and peripherals (Windows Chrome OS macOS iPadOS).
- Enroll all devices into applicable database for tracking.
- Reset and configure devices for students and teachers.
- Assess and repair district devices and properly dispose of all nonrepairable district devices.
- Process device warranty repairs.
- Organize and maintain inventory of district technology parts room.
- Perform and manage all onsite district device deployment.
- Accredited High School Diploma or equivalent (U.S.A. equivalency) plus one year of technical experience.
- A and ITIL V3 Certification preferred.
- Knowledgeable in Microsoft office applications and Google sheets.
- Knowledge of Microsoft Operating Systems Microsoft Office Suite and Office 365.
- Knowledge of Mac OS IOS Chrome OS Google Applications for Education.
- Knowledge in troubleshooting and resolving operating system and software issues and technology hardware failures.
- Strong verbal and written communication skills.
- Knowledge of audio visual devices preferred.
- Excellent customer service skills.
Required Experience:
IC
Employment Type
Full Time
Key Skills
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