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Job Location drjobs

Frisco, TX - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

If you are a selfmotivated professional with a proven ability to generate customer loyalty are genuinely excited about being the customers first point of contact and accept nothing less than being part of a topperforming team in an industry filled with career minded high achievers a career at Crest is right for you!

As an employee of Crest Auto Group you are part of the Crest luxury vehicle family which includes one of the largest selections of new and preown luxury vehicles. Not only thatyou can expect to work with a team of dedicated employees with a commongoal of a collaborative approach. We offer regular training opportunities to promote from within and are continuously striving to foster loyaltylongterm careers and happy employees.

What We Offer

Employees work in a customer centric environment that offers amenities like:

  • Large Event Room and Wine Cellar for hosting customer and community events
  • Full service Commercial kitchen with onstaff Chef inspired menus
  • Full service Cafes in each new car building
  • Coffee bars with full time Baristas
  • Golf Putting Greens
  • Dog Park
  • Customer Technology Areas
  • Vehicle Technology Consultants
  • Automated drivethru Carwash

Available Benefits of Employment:

  • Health Coverage
  • Dental Coverage
  • Vision Coverage
  • Group Life
  • Short / Long Term Disability
  • 401K
  • Paid Vacation

Responsibilities

  • Calculate the customers bill using the dealerships computer system
  • Receive cash checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
  • Make change accurately and issue receipts to customers
  • Answer phones and direct consumer to the proper department and follow up in a timely manner
  • Handle customer complaints diplomatically and refer customers to the appropriate individual for resolution
  • Operate switchboard telephone system
  • Communicate with callers in a professional friendly and efficient manner striving to minimize the amount of time customers spend on hold
  • Assist the managers with various clerical duties as needed (filing contracts etc.
  • Be friendly professional courteous and efficient when working with all customers and employees
  • Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

  • Experience with Microsoft Office suite is a plus
  • CDK experience preferred not required
  • Available to work flexible hours on weeknights & weekends
  • Ability to communicate customers interests needs and requests to management and sales personnel
  • Professional personal appearance
  • Clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.

Employment Type

Full-Time

Company Industry

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