Short-Term Rental Property Manager
Short-Term Rental Property Manager
Posted on :
06-04-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
06-04-2025
Job Description
ShortTerm Rental Property Manager
New Orleans Redevelopment Fund Companies (NORF) was founded in 2013 by Tulane University alumni Alex Hernandez and Mike Niemtzow to focus on taxincentivized historic redevelopment and urban renewal in New Orleans. NORF Companies are focused on properties throughout the United States. Since 2013 NORF has acquired over sixty properties of various sizes and conditions successfully restoring some of the more complex projects that others passed on. NORF Companies has earned a strong reputation for consistently delivering results on highprofile projects. Our organization is guided by a passion for excellence and we are committed to innovation collaboration and delivering superior results that meet and exceed the needs of our clients and investors. We offer a wellbalanced corporate culture that embraces diversity nurtures professional growth and rewards hard work.
NORF continues to improve communities by redeveloping historic buildings and revitalizing blighted neighborhoods while generating compelling riskadjusted returns for our investors. NORF is based in New Orleans Louisiana with operations in New York Park City and Miami.
New Orleans Redevelopment Fund Companies (NORF) is looking for a ShortTerm Rental Property Managerlocated in our New Orleans LA office. We are looking for an outgoing team member with great people and communication skills who is willing to do what it takes to get the job done!
The primary function of this role will be to manage the daily operations of a vacation/corporate rental business.You may be the ideal prospect if you are looking for an exciting careerand want to match your skills and abilities with one of the nations most unique real estate development firms.
What Youll Be Doing:
New Orleans Redevelopment Fund Companies (NORF) is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer
New Orleans Redevelopment Fund Companies (NORF) was founded in 2013 by Tulane University alumni Alex Hernandez and Mike Niemtzow to focus on taxincentivized historic redevelopment and urban renewal in New Orleans. NORF Companies are focused on properties throughout the United States. Since 2013 NORF has acquired over sixty properties of various sizes and conditions successfully restoring some of the more complex projects that others passed on. NORF Companies has earned a strong reputation for consistently delivering results on highprofile projects. Our organization is guided by a passion for excellence and we are committed to innovation collaboration and delivering superior results that meet and exceed the needs of our clients and investors. We offer a wellbalanced corporate culture that embraces diversity nurtures professional growth and rewards hard work.
NORF continues to improve communities by redeveloping historic buildings and revitalizing blighted neighborhoods while generating compelling riskadjusted returns for our investors. NORF is based in New Orleans Louisiana with operations in New York Park City and Miami.
New Orleans Redevelopment Fund Companies (NORF) is looking for a ShortTerm Rental Property Managerlocated in our New Orleans LA office. We are looking for an outgoing team member with great people and communication skills who is willing to do what it takes to get the job done!
The primary function of this role will be to manage the daily operations of a vacation/corporate rental business.You may be the ideal prospect if you are looking for an exciting careerand want to match your skills and abilities with one of the nations most unique real estate development firms.
What Youll Be Doing:
- Responsibilities for the ShortTerm Rental Property Manager
- The primary function of this role will be to manage the daily operations of a shortterm vacation/corporate rental business.
- You will serve as the primary representative for client management and customer relations. In addition you will also supervise the activities of the cleaning and maintenance staff to achieve the plans and objectives outlined by the company.
- Be proficient with all aspects of shortterm rental program contracts required paperwork and software.
- Maximize rentals through proactive rate monitoring discounts and increases as supply and demand dictate.
- Processing reservations taking payments and inputting them into the reservation system sending rental contracts and ensuring they are fully executed and returned within 24 hours.
- Responsible for 100 daily followup with sameday callbacks email replies and owner meetings.
- Assist owners with questions regarding reservations work orders statements and forms.
- Oversees tasks pertaining to guest reservations (scheduling door codes community access sending checkin instructions guest communication.
- Performing property inspections (going to properties during check out to inspect cleaners and ensure no damage to the property from previous guests).
- Advise owners of rental trends amenities and dcor to remain competitive in the rental market.
- Monitor and evaluate units communicate issues to owners and assist in resolutions vendor estimates and order items as needed.
- Assist owners with renovation projects as needed calendar blocks vendor supervision deadlines and deliveries.
- Enter units in our system write enticing descriptions take preliminary photos and coordinate onstaff professional website photos.
- Contact guests make reservations answer questions and explain NORF shortterm rental policies.
- Obtain deposits for confirmations final payments and followup based on emails received from guests regarding reservations.
- Assist with phones make reservations post checks perform audits as needed and act as a backup to cover days off and vacations.
- Participate in the sevenday 24hour rotating oncall schedule for afterhours emergency calls.
- Assist with front desk duties arrivals departures guest issues and questions.
- Assist with reservationists questions and training.
- Assist with guest questions luggage packages groceries and special event assistance as needed.
- Work with inspectors regarding unit inspections and guest issues.
- Assist with developing and promoting a cuttingedge and competitive vacation rental program on a continual basis.
- Oversee maintain and inspect all designated buildings and properties.
- Coordinate ongoing maintenance and inspections to comply with all relevant laws codes and company policies.
- Address tenant complaints violations and problems.
- Prepare and maintain all records correspondence and files.
- A bachelors degree is highly preferred; equivalent work experience in shortterm rental property management will be considered.
- Proven success in securing shortterm rental listings.
- Excellent computer skills; must know how toutilize a software database to process information.
- Comfortable with basic accounting ledgers income statementsand MS Excel.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Ability to handle conflict management situations professionally and calmly.
- Works independently and shows leadership and confidence.
- Prompt telephone availability (the type of person who responds to texts and calls immediately.
- Available 7 days per week including evenings weekends and holidays.
- This position requires the ability to travel to various locations therefore a reliable vehicle is needed.
- Valid drivers license.
- Highly proficient in Microsoft Office.
- Proven ability to comply with operational policies and procedures codes and regulations.
- Must be able to read write and speak fluent English.
- Exceptional organizational problemsolving and interpersonal skills.
- Competitive salary
- Opportunity to grow with an industry leader
- Complete benefits package to include Health Insurance Dental and Vision
New Orleans Redevelopment Fund Companies (NORF) is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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