Client Account Manager - Waitrose
Client Account Manager - Waitrose
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Job Description
Are you interested in working on one of the UKs premium brands
This is a unique opportunity to work on one of the UKs most prominent supermarket brands dedicated to providing highquality products and exceptional customer service. Waitrose pride themselves on offering customers an outstanding shopping experience whilst remaining committed to maintaining a friendly diverse and supportive working environment. A second opportunity in conjunction presents itself for you to split your time working on Battersea Dogs & Cats Home one of our animal welfare clients. A trusted and wellloved charity. If that perks your interest get in touch!
We are looking for a dynamic proactive and enthusiastic Client Account Manager to join us working across both client account management and comms planning.
The Client Account Manager serves as the primary liaison between the team and client understanding client business objectives and collaborating with internal teams to develop tailored solutions ensuring client needs are met effectively and efficiently whilst fostering longterm relationships. The role will be fast paced and agile and you will be instrumental in the functioning of the team.
Effective communication and integration with the wider client and specialist teams will be fundamental to ensure efficient campaign delivery against objectives as well as following up with smooth implementation and effective reporting.
You will support the daytoday running of the account and will be surrounded by a full team consisting of a Business Director Account Director and Account Executive reporting into the AD leading across Waitrose and Battersea Dogs & Cats Home.
About You
- This role requires an enthusiastic proactive selfstarter who is passionate about media and advertising
- Someone who is eager to learn and implement changes within their working style based on client needs.
- A keen eye for efficiency and managing timings to ensure campaigns go live on time
- Process driven with a creative flair to create and implement processes where needed whilst remaining collaborative with teams to find the best working style to suit all
- Have an inquisitive mind and ability to digest data to learn how to provide insights across competitive and audience data
- Strong attention to detail and a conscientious worker
- Ideally have experience working collaboratively within a team
- A passion for brands the ability to deliver great work fantastic interpersonal skills curious and passionate about the UK media marketplace
- Be able to manage own and team time to coordinate the timely delivery of campaign responses and daytoday management of client requests
About the Agency:
MG OMD was established in 1990 as a challenger media agency (Manning Gottlieb Media) that placed craft trust and performance at the heart of media planning and buying.
Since joining Omnicom networks OMG (Omnicom Media Group) in 1998 we have continued to retain our founding ethos of providing clients with bespoke approaches unprecedented insight specialism security and transparency; helping our clients to use media to unlock their competitive advantage and deliver innovative effective and awardwinning work and campaigns that create difference that matters.
MG OMD is the secondlargest media agency in the UK. We are the most awarded media agency in both the history of the IPA Effectiveness Awards and Thinkboxs TV Planning Awards and have this year been named as Agency of the Year in The Media Leader UK awards Campaign Global awards and Campaign UK awards.
With over 500 employees working across some of the UKs leading brands including the John Lewis Partnership Virgin Media O2 British Airways Specsavers HM Government LNER Sony Pictures and Age UK; it is our people who ultimately make the awardwinning difference.
So true to our ethos we work hard at creating a spirit and atmosphere that inspires our people to be considerate honest and professional whilst also being stimulating imaginative and inspirational.
We want people who are great to work with fun to be with and who genuinely care; about each other our clients our media partners and doing great work.
In return we provide an amazingly collaborative culture where open communication and an unwavering commitment to diversity of thinking diversity of background and diversity of skillsets runs through everything we do. All backed up by the highest standards of training development and support in the industry; so much so that we have attained IPA (Institute of Practitioners in Advertising) CPD Gold Accreditation for the 13th year running and maintained our CPD Platinum Accreditation for the 7th consecutive year showcasing our commitment to continuous professional development. We were also featured in the Sunday Times Best Places to Work in both 2023 and 2024. Our being named is completely based on the opinions and perspectives of our employees which makes the accolade all that more special.
Be Your Best
We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable you can email us confidentially at to let us know how we can support you.
Diversity Equity & Inclusion at OMG
At OMG our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality inclusion and belonging. We are committed to providing a truly inclusive environment that reflects todays society where everyone is able to bring their true selves to work and where diverse voices and backgrounds are valued heard and wellrepresented.
We will process your personal data in accordance with our Recruitment Privacy Notice which is available on https://omnicommediagroup/recruitmentprivacynotices/.
Required Experience:
Manager
Employment Type
Full Time
