Concierge Event Coordinator
Concierge Event Coordinator
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1 Vacancy
Job Description
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business Since itsinceptionin 1957 Invited hasoperatedwith the central purpose ofbuilding relationships and enriching the livesof our members guests and more than17000 employees. We are the largest owner and operator ofprivate clubs nationwide with150 country clubs city clubs and athletic clubs. Our Clubs offer firstclass amenities including championship golf courses modern workspaces handcrafted cuisine resortstyle poolsstateoftheartracquet facilities fitness centers and much more.Come bea part of this incredible and inclusive team atInvited!
Job Summary:
The Concierge & Event Coordinator plays a pivotal role in delivering exceptional service and seamless event . By merging the personalized service of a concierge with the organizational expertise of an event coordinator this position ensures remarkable experiences for all members and guests before during and after their visit. Key priorities include creating Warm Welcomes Magic Moments and Fond Farewells while supporting club initiatives and ensuring flawless event delivery.
Day to Day:
Concierge Responsibilities:
Guest Engagement: Provide personalized service by greeting tenants and guests offering directions and assisting with inquiries regarding club services events and amenities.
Information Hub: Proactively inform tenants about upcoming events room locations and club features both in person and over the phone.
Personalized Assistance: Arrange transportation schedule appointments make reservations and accommodate special requests to enhance the guest experience.
Administrative Tasks: Maintain cleanliness and organization of the lobby front entrance and workstation. Ensure supplies (e.g. pens notepads) are fully stocked and accessible.
Member Experience & Amenities Team Support: Assist with marketing initiatives including internal communications between Invited/Tenant/ARE/Partners event announcements and outbound tenant communications.
Event Coordination Responsibilities:
Planning & Collaboration: Work with the event planning team during weekly BEO (Banquet Event Order) meetings to understand event logistics guest needs and schedules.
Dayof : Serve as the primary onsite contact for attendees ensuring seamless of event elements in conjunction with the Event Manager such as catering audiovisual setup dcor security oversight and communications and parking.
Communication: Provide clear updates to attendees vendors and staff regarding event details or schedule changes.
Crisis Management: Address unforeseen challenges or emergencies with professionalism and poise ensuring guest safety and satisfaction.
Feedback Collection: Contribute to internal feedback forms to inform postevent evaluations and improve future experiences.
Additional Responsibilities:
Guest Services: Assist with seating arrangements resolve attendee issues and handle special requests from Tier 1 tenants or VIP guests.
Record Maintenance: Maintain detailed records of event details guest inquiries and resolutions to support continuous improvement efforts.
About You:
Were looking for a dynamic serviceoriented professional who thrives in a fastpaced environment and is passionate about hospitality and event coordination.
Required Skills and Qualifications:
At least 1 year of experience in hospitality event coordination or a similar role.
Strong communication skills (verbal written phone text and social media).
Exceptional organizational skills and attention to detail.
Competence in using Microsoft Office Suite and other systems.
Positive attitude teamwork mindset and ability to multitask effectively.
Proven ability to deliver highquality guest experiences with warmth and professionalism.
High school diploma or equivalent; additional education or certifications in hospitality/event
management are a plus.
Why Join Us
As part of Invited youll be joining a company committed to creating an inclusive innovative and supportive environment for all employees. Enjoy competitive pay opportunities for growth and the chance to contribute to unforgettable experiences at a premier club in San Diego.
Apply today to become part of a team that values people and exceptional service at its core!
Have more questions Check out ourInvited Jobswebsite for more details aboutClubLife the Employee Experience Company Benefits and Our Culture. Be a part of our Social Networks:LinkedInInstagramTwitterFacebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties responsibilities or requirements.Additionalduties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
Required Experience:
IC
Employment Type
Full-Time
